Job summary

As a support engineer, you will support, debug, troubleshoot programs in Master Data Management – Install Base Data Platform. Recommends changes in development, maintenance, and system standards. Trains users in conversion and implementation of system. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
 

Job requirements

• Strong oral and written communication skills.
• Strong analytical, problem-solving, negotiation, task and project management, and organizational skills.
• Extensive troubleshooting skills.

Must have working experience in one or more of the following skills: 

• Strong Oracle SQL, PL/SQL skills for data manipulation and analysis.
• Familiarity with Linux operating systems and RHEL commands.
• Hands-on experience in Python programming and data processing.
• Experience with ETL processes using Pyspark and conducting code reviews.
• Proficiency in troubleshooting, optimizing, and administrating Apache Spark clusters.

Additional skills - .

• Experience in Apache Airflow administration and workflow orchestration 
• Hands-on experience with Kubernetes pods and containerization technologies.
• Basic understanding of microservices architecture.
• Should have ability to work with GIT or other Distributed Version Control Systems (DVCS)
• In-depth understanding of relational database concepts.
• Work on the below items
  • Data Re-Publish from Master Data systems to all other systems
  • Month end activities. 
  • Weekly release activities
  • Data Reconciliation and Audit activities 
  • Reporting activity: Monthly Summary 
  • Data Analysis for issues reported by business 
  • Handling Data feeds
  • RCA for P1/P2 
  • Debug on data mismatches between source and target systems: 
  • Ticket management using SNOW: triage, prioritization, assignment, tracking and closure 
  • Weekly and Monthly reporting 
  • Problem Management, Incident quality 
  • Change Management 
  • SOX compliance

Education

• Bachelor’s in Computer Science or equivalent and a minimum of 3-8 years of related experience.