As a Learning Advisor, you will be a proactive trusted advisor to our customers (HR & business leaders), constantly diagnosing organizational challenges and opportunities. You will create and lead programs and processes, tailor solutions, and implement new learning solutions to support business growth. You will engage and partner with stakeholders, customize initiatives, and provide presentations and reports. You should have experience in operational roles, familiarity with Amdocs and its systems, and solid project management skills.
Job description
In one sentence
Learning Advisor is a proactive trusted advisor to our customers (HR & business leaders), who constantly holds the organizational diagnosis in order to support the mitigation of business opportunities and challenges. He/She initiates, develops and leads programs and processes within a business group, to strengthen the organization capacity and support business growth.
What will your job look like?
- You will understand the global business context and translate the trends into learning implications, will act as a consultant and source of knowledge to the business in your area of expertise, conduct strategic processes and sessions in your area of expertise, engage and partner with variety of stakeholders to leverage successful performance in the units.
- You will proactively diagnose the organizational challenges and opportunities for learning, tailoring solutions for specific local needs, balance unique BU needs with corporate initiatives and strategy to create optimal solutions and plans.
- You will lead end-to-end programs, own end-to-end processes and perspective of change, to optimally address business needs manage programs, based on needs analysis and Amdocs strategic directions.
- You will build relevant and best-in-class tools and methodologies and implement them in the business, implement top-down initiatives, while customizing and adapting to local characteristics and capacity.
- You will Implement new learning solutions that meet business objectives and targets within a specific unit. Integrate and synchronize learning solutions with internal colleagues. Prepare and present presentations, dashboards and status reports to the business middle management.
All you need is...
- Bachelor’s degree holder
- Experience: 2 to 4 years
- Previous experience in operational roles (that is, handling operational processes and systems).
- Familiarity with Amdocs and Amdocs systems and experience of working with various partners (internal and external) are seen as advantages.
- Solid experience in planning, leading, and executing similarly complex (employee care /CR) projects and events.
- Experience working with external associations - Advantage
- Proven background in training.
- Good MS office knowledge (Word, Excel, PowerPoint) - Must
- Familiarity with L& D process & procedures - Advantage
