Sr. Executive- Business Delivery
IndiaMART
Noida, Uttar Pradesh, India
Position holder will be an individual contributor Build and manage productive, professional relationships withclientsusing telephonic and/or video conversations Ensure clients are using and deriving benefit fromIndiaMART Ensure products/services in client’s e-catalog are accuratelydefined Prompt resolution of client complaints Assist the field sales team in achieving revenue and client retentiontargets by systematic follow up & time bound closures Daily 10-12 meaningful telephone/video calls with clients Experience Range: 0 - 5 years Educational Qualifications: Any graduation, and Any PG Skills Required: B2B, servicing, customer service, relationship manager, Business Process Outsourcing (BPO), Inside Sales, B2C, client servicing,