 Position holder will be an individual contributor 
 Build and manage productive, professional relationships withclientsusing telephonic and/or video conversations
  Ensure clients are using and deriving benefit fromIndiaMART
 Ensure products/services in client’s e-catalog are accuratelydefined
 Prompt resolution of client complaints
  Assist the field sales team in achieving revenue and client retentiontargets by systematic follow up & time bound closures 
 Daily 10-12 meaningful telephone/video calls with clients 

Experience Range:

0 - 5 years

Educational Qualifications:

Any graduation, and Any PG

Skills Required:

B2B, servicing, customer service, relationship manager, Business Process Outsourcing (BPO), Inside Sales, B2C, client servicing,