Role Proficiency:

Act under guidance of Lead II/Architect understands customer requirements and translate them into design of new DevOps (CI/CD) components. Capable of managing at least 1 Agile Team
 

Outcomes:

1. Interprets the DevOps Tool/feature/component design to develop/support the same in accordance with specifications
2. Adapts existing DevOps solutions and creates own DevOps solutions for new contexts
3. Codes debugs tests documents and communicates DevOps development stages/status of DevOps develop/support issues
4. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components
5. Optimises efficiency cost and quality of DevOps process tools and technology development
6. Validates results with user representatives; integrates and commissions the overall solution
7. Helps Engineers troubleshoot issues that are novel/complex and are not covered by SOPs
8. Design install configure troubleshoot CI/CD pipelines and software
9. Able to automate infrastructure provisioning on cloud/in-premises with the guidance of architects
10. Provides guidance to DevOps Engineers so that they can support existing components
11. Work with diverse teams with Agile methodologies
12. Facilitate saving measures through automation
13. Mentors A1 and A2 resources
14. Involved in the Code Review of the team
     

Measures of Outcomes:

1.      Quality of deliverables
2.      Error rate/completion rate at various stages of SDLC/PDLC
3.      # of components/reused
4.      # of domain/technology certification/ product certification obtained
5. SLA for onboarding and supporting users and tickets
    

Outputs Expected:

Automated components :

1. Deliver components that automat parts to install components/configure of software/tools in on premises and on cloud
    
2. Deliver components that automate parts of the build/deploy for applications

Configured components:

1. Configure a CI/CD pipeline that can be used by application development/support teams

Scripts:

1. Develop/Support scripts (like Powershell/Shell/Python scripts) that automate installation/configuration/build/deployment tasks

Onboard users:

1. Onboard and extend existing tools to new app dev/support teams

Mentoring:

1. Mentor and provide guidance to peers

Stakeholder Management:

1. Guide the team in preparing status updateskeeping management updated about the status

Training/SOPs :

1. Create Training plans/SOPs to help DevOps Engineers with DevOps activities and in onboarding users

Measure Process Efficiency/Effectiveness:

1. Measure and pay attention to efficiency/effectiveness of current process and make changes to make them more efficiently and effectively

Stakeholder Management:

1. Share the status report with higher stakeholder
    

Skill Examples:

1.      Experience in the design installation configuration and troubleshooting of CI/CD pipelines and software using Jenkins/Bamboo/Ansible/Puppet /Chef/PowerShell /Docker/Kubernetes
2.      Experience in Integrating with code quality/test analysis tools like Sonarqube/Cobertura/Clover
3.      Experience in Integrating build/deploy pipelines with test automation tools like Selenium/Junit/NUnit
4.      Experience in Scripting skills (Python/Linux/Shell/Perl/Groovy/PowerShell)
5.      Experience in Infrastructure automation skill (ansible/puppet/Chef/Powershell)
6.      Experience in repository Management/Migration Automation – GIT/BitBucket/GitHub/Clearcase
7.      Experience in build automation scripts – Maven/Ant
8.      Experience in Artefact repository management – Nexus/Artifactory
9.      Experience in Dashboard Management & Automation- ELK/Splunk
10.   Experience in configuration of cloud infrastructure (AWS/Azure/Google)
11.   Experience in Migration of applications from on-premises to cloud infrastructures
12.   Experience in Working on Azure DevOps/ARM (Azure Resource Manager)/DSC (Desired State Configuration)/Strong debugging skill in C#/C Sharp and Dotnet
13.   Setting and Managing Jira projects and Git/Bitbucket repositories
14. Skilled in containerization tools like Docker/Kubernetes

Knowledge Examples:

•      Knowledge of Installation/Config/Build/Deploy processes and tools
  1.      Knowledge of IAAS - Cloud providers (AWS/Azure/Google etc.) and their tool sets
  2.      Knowledge of the application development lifecycle
  3.      Knowledge of Quality Assurance processes
  4.      Knowledge of Quality Automation processes and tools
  5.      Knowledge of multiple tool stacks not just one
  6.      Knowledge of Build Branching/Merging
  7.      Knowledge about containerization
  8.      Knowledge on security policies and tools
  9.    Knowledge of Agile methodologies