Job Description:

·         Managing large SCM client engagements with global delivery centers

·         Leads large cross-functional projects with risks identification & mitigation and complexity to achieve milestones and objectives

·         Lead and drive growth and transformation for the account

·         Responsible for client engagement delivering value beyond contractually agreed metrics

·         Drive transformation including automation and digital interventions

·         Governance management with client and internal stakeholders

·         Lead and participate in cross sell / upsell activities within the accounts

·         Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements

·         Support new deals / RPFs from delivery perspective

·         Challenges current services, technologies or products and recommends alternative solutions

·         Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems

·         Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity

Coaching and motivating the team, optimally deploying for project requirements