JOB DESCRIPTION

JOB DESCRIPTION

Job Summary

A member of the Tools & Automation team responsible for delivery infrastructure and operational automation tools and frameworks for the DPE Operations and Shared Services teams.

Job Description

Core Responsibilities

• Leads automation efforts for operational tools and frameworks.
• Provides guidance and recommended solutions to complex technical issues.
• Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management.
• Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.
• Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.
• Reports performance related to operations and project status to management. Identifies and recommends areas requiring change or modification.
• Performs complex and routine maintenance tests for designated areas of engineering. Identifies and isolate issues.
• Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization.
• Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures.
• Expert knowledge and application of project management skills, process design and redesign skills.
• Applies advanced engineering methodologies in one or more engineering areas.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.