Solaris Admin, Unix

Key Accountabilities

•    Excellent communication skills.
•    Team mentoring and goal settings
•    Drive the service improvement plans and actions
•    Assists with and advises on the future customer demands / trends, giving direction on improvement for Vodafone Infrastructure Management practices and procedures to support the achievement of the technology strategy;
•    Drives delivery of Vodafone security patching requirements and initiatives through the identification of business requirements and IT needs, including coordination of security, maintenance and compliance
•    Executes optimization activities of the cost of the current infrastructure and connectivity needs;
•    Performs regular process reviews and resilience improvements in order to provide best customer experience on service;
•    Maintains solid relations and works closely with Project Managers and Technology teams and acts as a point of contact for major projects.
•    Uses best practice knowledge to keep the consistency in infrastructure compliancy to Vodafone Group standards;
•    Understands IT/Network infrastructure challenges across firewalls, file transfer protocols, proxy servers, data centers, cloud, virtualization, storage and backup areas;
•    Understands the theories and practices across the service performance spectrum, leading refresh and/or decommissioning programmes that improve service availability effectiveness

Unix OS installation and Administration

•    Technically assist for troubleshooting issues and escalations.
•    Plan and drive the complex environment patching requirements needed for group security.
•    Accountable for the administration and operation of different IT infrastructure environments related to the security and vulnerability.
•    Should have excellent knowledge of LDAP/DNS/DHCP/NW/Storage components. 
•    As a LINUX/UNIX resource it is expected to have experience in performing all admin tasks on LINUX/UNIX platforms.
•    Scripting Knowledge is mandatory.

Virtualization

•    Must have excellent knowledge on :
-    Multipathing [Mandatory]
-    Unix Networking  [Mandatory]
-    SAN understanding [Optional]

Functional Skills

ITIL Certification preferred
Good understanding of INC, CRQ, Task management
Knowledge of 1 or 2 Ticketing tool.
Stakeholder communication
Good understanding of Agile approach
Agile knowledge

Automation

Decent knowledge on Automation tools and technologies.
Driving automation initiatives for the identified opportunities or analyze the environment for automation scopes.

What you’ll do

The Infrastructure Operations Manager provides expert knowledge to deliver the operation and management of central and/or local data centres, legacy and/or centralized infrastructure, standards and requirements to support the availability of Vodafone IT applications and Data Centre activities and database environments.The Infrastructure Operations Manager focusses upon the supervision of a team, who ensure availability and effective functioning of internal network infrastructure, data availability and technical support for customers (internal and external). Including monitoring of hardware and software in datacentres, and executing event/incident, configuration, escalation, release, deployment and 3rd party database management activities. Typically reports to the Senior Infrastructure Operations Manager.

Who you are

* Assists with and advises on the future customer demands / trends, giving direction for improvements on Vodafone Infrastructure Management practices and procedures to support the achievement of the Technology strategy;

* Drives and maintains the delivery of Vodafone Infrastructure Management requirements and initiatives through the identification of business requirements and IT database needs, including coordination of security, maintenance and utilisation;

* Has full people supervisory responsibility for a team of Infrastructure Operations professionals who perform regular system reviews and pro-active performance and resilience improvements in order to provide best customer experience;

* Maintains solid relations with internal and external partners;

* Demonstrates solid communication skills, managing vendors of assigned systems. Reviews vendor incidents regularly and organises vendor meetings to ensure that all incidents are solved according to Service Level Agreements (SLAs);

* Uses best practice knowledge to keep the consistency in infrastructure compliance with Vodafone Group standards;

* Understands the theories and practices across the service performance spectrum, leading refresh and/or decommission of programmes that improve service availability effectiveness;

* Understands IT/Network infrastructure challenges across firewalls, file transfer protocols, proxy servers, data centres, cloud, virtualisation, storage and backup areas.