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Support Analyst

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The position is for a Support Analyst at Blue Yonder in Bangalore Urban, Karnataka, India. You will be part of a global team working with AI-driven supply chain solutions software. Responsibilities include client onboarding, data analysis, and mentoring junior team members. The role involves machine learning, statistical analysis, operations research, and data visualization using tools like Python, R, SQL, D3.js, and MongoDB.

Overview:

  • Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best
  • Places to Work”
  • Seeking an astute individual who has a strong statistical/analytical foundation with the additional ability to
  • be hands-on with the broader team as part of the deploy/operate cycle. Knowledge of industry best practices,
  • with the ability to implement them would be a bonus.
     

Scope:

  • Core responsibilities to include participation in onboarding of clients with BY’s Luminate Planning suite of
  • solutions and their continued support during the BAU phase.
  • The team currently comprises of ~30 associates in India, part of a larger global team spread across US,
  • Germany and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentor
  • junior and mid-level associates in our team
     

What you’ll do:

  • Selecting features, building and optimizing classifiers using machine learning techniques
  • Data mining using state-of-the-art methods & tools
  • Extending company’s data with third party sources of information when needed
  • Enhancing data collection procedures to include information that is relevant for building analytic systems
  • Processing, cleansing, and verifying the integrity of data used for analysis
  • Performing ad-hoc analysis and presenting results in a clear manner
     

What we are looking for:

  • Excellent understanding of machine learning techniques and algorithms, such as K means clustering, Naive Bayes etc
  • Experience with common data science toolkits, such as Python, R, Weka, NumPy, MatLab, etc. Excellence in at
  • least one of these is required
  • Experience in Supply Chain concepts
  • Experience in Statistical Analysis, Operations Research concepts – Integer/Linear/Stochastic programming
  • Experience with data visualization tools, such as D3.js
  • Proficiency in using query languages such as SQL, Hive, Pig
  • Experience with NoSQL databases, such as MongoDB, Cassandra
  • Good applied statistics skills, such as distributions, statistical testing, regression, etc.
  • Good scripting and programming skills
  • Data-oriented personality
  • Bachelors or Masters in Computer Science w/Data Science specialty
  • Experience preferred: 3-5 yrs 
Set alert for similar jobsSupport Analyst role in Bangalore Urban, India
Blue Yonder Logo

Company

Blue Yonder

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Engineering

Locations

Bangalore Urban, Karnataka, India

Qualification

Bachelor or Master

Applicants

12 applicants

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