Role- Atlassian/Jira Administrator
Location-Gurgaon
Work Model- WFO
Industry-Banking & Financial Services

We are looking for a strong Atlassian/Jira administrator to support our cloud application suite. This position is responsible for supporting, maintaining, and extending our Atlassian suite. Within this role, you will directly affect process implementation, integrate Atlassian products with other internal applications, and drive efficiencies for our organization.

WHAT YOU WILL DO:

• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
• Devise, test, and deploy integrations between Atlassian products and other internal toolchains
• Conduct training for employees and new hires on JIRA and also brief the team/s on new functionalities.
• Research and implement new approaches to Jira and Confluence usage
• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams, and Atlassian premier support

WHAT WE’RE LOOKING FOR:

• BE/BTech degree in Computer Science, Information Technology, or a related field
• 3+ years’ experience administering Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)
• Strong knowledge and familiarity with JQL
• Very strong verbal and written communication skills
• Working knowledge of both Scrum and Kanban methodologies
• Experience extending Atlassian products via code development is preferable
• Experience directly integrating Atlassian products with other systems is preferable
• Knowledge of scripting/programming is a plus