Role specifications :

Location : Hyderabad

Experience: 3-5 years

Salary : Best in industry

Responsibilities:

• Collaborate with project teams to develop voice solutions and designs adhering to company standards and industry best practices.
• Support, develop, implement, and monitor voice solutions, serving as a subject matter expert for IT, including Cloud Applications and Operational Technology.
• Develop and maintain comprehensive system monitoring and reporting for technical and leadership teams.
• Proactively identify, analyze, and resolve technical issues, utilizing diagnostic and simulation tools.
• Act as an internal consultant, offering expertise on tools and processes, evaluating service level agreement criteria, and recommending changes to ensure SLAs are met.
• Perform complex migrations, upgrades, installations, and configurations, ensuring quality, security, and compliance requirements.
• Understand Windows Administration, SQL databases, and Azure, applying principles of the TCP/IP protocol suite, LAN/WAN technologies, switching, routing, firewalls, VPNs, VoIP, and Telephony technologies.
• Troubleshoot, develop, implement, and maintain enterprise-wide voice and data network work.
• Create and manage documentation, voice standards, guidelines, and oversee voice and security capacity planning.

Qualifications:

We are seeking a candidate with:

• 3-5 years of programming experience, preferably in Python, Java, .Net, and SQL.
• 2 years of experience with emerging technologies, especially in a cloud environment (Azure preferred).
• Familiarity with US Healthcare domain practices (preferred).
• Experience in Azure Environment, VMs, databases, or similar cloud environments.
• Knowledge of Enterprise Voice applications like 1Call, Nurse call, Vocera, or experience with Clinical (EHR)/Rev Applications is a plus