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Front Office Manager

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We are hiring a Head of Department for our hotel's Front Office Operations in Ahmedabad. You will be responsible for overseeing Reception, Cashiering, Travel Desk, Telephone Operations, and Business Centre. Your role is crucial in ensuring that our Front Office Operations meet our brand's standards, exceed customer expectations, and drive financial performance. As a member of the Management Committee, you will also contribute to hotel-wide strategies to enhance guest satisfaction and organizational profitability. Apply now if you have at least 2 years of relevant experience.

Location
Ahmedabad


Job Responsibilities

  • Functions as the strategic business leader of the hotel's Front Office Operations. Areas of responsibility include Reception, Cashiering, Travel Desk, Telephone Operations, Business Centre. 
  • The position ensures Front Office Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department.  
  • As a member of the Management Committee, develops and implements hotel-wide strategies that deliver products and services to achieve and exceed total guest satisfaction by providing service which is iconic and maximize organizational profitability through effective utilization of all resources.
  • At least 2 years of relevant experience as Head of Department
Set alert for similar jobsFront Office Manager role in Ahmedabad, India
Indian Hotels Company Limited (IHCL) Logo

Company

Indian Hotels Company Limited (IHCL)

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Customer Support

Locations

Ahmedabad, Gujarat, India

Qualification

Diploma

Applicants

Be an early applicant

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