Indian Hotels Company Limited (IHCL)

https://www.ihcltata.com/

About

The Indian Hotels Company Limited (IHCL) and its subsidiaries bring together a group of brands and businesses that offer a fusion of warm Indian hospitality and world-class service. These include Taj – the iconic brand for the most discerning travellers and rated as India’s Strongest Brand as per Brand Finance Hotels 50 Report 2023 and India 100 Report 2023, respectively, SeleQtions, a named collection of hotels, Vivanta, sophisticated upscale hotels that celebrate joie de vivre, and Ginger, which is revolutionising the lean luxe segment.

Incorporated by the founder of the Tata Group, Jamsetji Tata, the Company opened its first hotel - The Taj Mahal Palace, in Bombay in 1903. IHCL has a portfolio of 178 hotels over 90 cities across 4 continents, 11 countries as on 30th June 2022. The Indian Hotels Company Limited (IHCL) is India’s largest hospitality company by market capitalization. It is primarily listed on the BSE and NSE.

Active Jobs

5 Jobs

Recent jobs

Front Office Manager

Indian Hotels Company Limited (IHCL)

Ahmedabad, Gujarat, India

Posted: a year ago

We are hiring a Head of Department for our hotel's Front Office Operations in Ahmedabad. You will be responsible for overseeing Reception, Cashiering, Travel Desk, Telephone Operations, and Business Centre. Your role is crucial in ensuring that our Front Office Operations meet our brand's standards, exceed customer expectations, and drive financial performance. As a member of the Management Committee, you will also contribute to hotel-wide strategies to enhance guest satisfaction and organizational profitability. Apply now if you have at least 2 years of relevant experience.

TAB - Security Executive

Indian Hotels Company Limited (IHCL)

Bengaluru, Karnataka, India

Posted: a year ago

Job Responsibilities The Security Executive is responsible to assist the Assistant Security Manager to handle a hotel-s security operations. The position is responsible to maintain a safe and secure environment for customers, associates and other stakeholders to ensure all hotels meet the brand's standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies.  The  Security Executive is required to follow the hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer, resulting in creating an iconic and profitable hotel. 

Sous Chef

Indian Hotels Company Limited (IHCL)

Hyderabad, Telangana, India

Posted: a year ago

Job Description Job Responsibilities To look after the function of the executive chef in his absence To approve requisitions from stores for stations assigned and in the executive chef's absence, for the entire kitchen Responsible for all food production in the area assigned to him Responsible for overall food cost control without affecting standards and procedures as laid out by the management To account for the usage, consumption, spoilage and control of food stuff produced and stored under his supervision Responsible for the preparation of mis-en-place at all stations Responsible for maintaining all attendance records To recommend the periodic purchase of special items, orders of canned and dried fruits, dried food items both domestic and imported To keep wastage of food to the minimum at all stages of food production To maintain and enforce such systems and methods in the area of F&B production as laid down by the management To ensure that employees in the department conform to house rules and policies of the Hotel To work closely with the Banquet Manager, Assistant Managers in the F&B Service Area/ restaurants, and the Executive Kitchen Steward for the attainment of profit, quality and service standards of the department and the Hotel To initiate the performance evaluation of his subordinate staff To ensure that the main kitchen and all the satellite kitchens are clean at all times To ensure that employees in the department conform to hygiene and sanitation practices To personally supervise the maintenance of proper cooking, thawing and storage temperatures for all raw and cooked food in his/ her department To keep abreast with the competition by conducting periodic competition and market surveys To facilitate the timely pick-up of food orders placed by the service staff To co-ordinate with the engineering department for maintenance of all kitchen equipment. Also to ensure proper and adequate supply of gas   Job Requirements To undertake the responsibility for the following in the absence of a Kitchen Stewarding Executive: Responsibility for food and service made available for the staff in the cafeteria To ensure that prescribed cleaning formulae are being used to maintain highest possible standards of cleaning To develop standard procedures for new tasks and changed conditions To co-ordinate with the receiving manager for checking of the equipment in order to ensure conformity with specified/ expected standards To co-ordinate pest control operations for all the kitchens To make conscious and continuous efforts to develop local suppliers to substitute imported/ expensive items

Revenue Manager

Indian Hotels Company Limited (IHCL)

Mumbai, Maharashtra, India

Posted: a year ago

Job Description Job Responsibilities Analyse short- and long-term forecasting, analyse trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals. Analyse and monitor marketing channels, key and other account production. Ensure that all major channels of distribution - Internet, GDS, CRO, Wholesale - effectively support the hotel and maintain rate parity. Conduct a weekly Revenue Management Meeting where the current 120-day booking period is evaluated for proper rate and availability control. Update all channels of distribution as needed with rate or inventory restrictions. Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate and rooms profit over the dates in question. Work with each department to develop property-specific strategies to ensure positive growth. Establish appropriate goals and benchmarks in order to effectively measure performance. Monitor and analyse the competition weekly through competitive shops, internet, news reports to  identify selling strategies and emerging trends. Explore and provide variations in the market mix which would stimulate additional revenue without  increasing costs. Responsible for the maintenance of any software programs which contribute to the management  of revenue. Work on all Revenue Management projects as requested e.g., implementing formal End of Month reporting process at each hotel, providing roll up reporting for corporate users and the brand team, etc. Assist with implementation of Revenue Management basics and standards. Implement tools to automate and streamline consultations as well as document action plans. Foster a culture of Revenue Management throughout all departments of the hotel. Develop and implement succession planning for Revenue Management talent

Duty Manager

Indian Hotels Company Limited (IHCL)

New Delhi, Delhi, India

Posted: a year ago

Job Description Job Responsibilities Duty Manager Reports to - Front Office Manager Responsible for - Front Office Department Job Purpose : To ensure the smooth and efficient operation of the Front Office department & Co-ordinate with various other departments in order to ensure personalized, prompt and flawless service to all guests. The position will also act a as a 'One Point Contact' for all the in-house guests, incase of guest requests, complaints or any other feedback. Managerial Staffing and Scheduling of the shift and allocation of duties. Implement systems and procedures that achieve higher cost efficiency and guest satisfaction. Facilitate learning and development for all the team members of the outlet Performance Appraisal/ Management of the staff in the department. Operational Maintain the Log Book and effective follow up system, Check the daily arrival list and monitor all VIP movement. Ensure that the guest has a pleasant stay by supervision of; - Room allocation - Smooth Check In & Check Out - Special requirements of the guest Co-ordinate with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met. Act as a 'One Point Contact' for the guest, constantly interact with guests in order to solicit feedback. Prepare reports on Occupancy, Average rates, Reservations etc Ensure through regular monitoring of GSTS and feedback, prompt, efficient and accurate service to all guests. Maintain the Guest History System and update the guest profiles. Monitor the business of competition hotels in terms of new accounts and rates. Ensure that all the operational standards set for all the processes are followed. Ensures norms, procedures and systems for safety and security of guest belongings (e.g. Lockers, Left luggage etc) are followed. Ensure that all the statutory requirements for in house guests are met ·         Any other responsibilities assign to you from time to time  