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Support the implementation of process and system enhancements for the Business Development team. Utilize process improvement techniques, data & technology, and creative thinking to identify and implement solutions. Collaborate with cross-functional teams and manage multiple initiatives and deadlines. Communicate effectively with senior leadership and adapt to global teams.

Title and Summary

 

Analyst, Insights and Enablement

 

About Mastercard
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Data & Services within Mastercard
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include predictive analytics, data visualization and business intelligence software.



Insights & Enablement within Data & Services
The Insights & Enablement team ensures we have the right infrastructure and tools to enable data-driven decisions and optimize productivity. We partner across D&S to enhance reporting insights, increase efficiency, and automate processes. The Business Development Insights & Enablement Team (BD I&E) supports the front-line business development sales team for Mastercard Data & Services. Our team ensures that our BD teams focus on what they do best - Selling. This function designs and builds the sales capabilities that the D&S team needs to effectively materialize its revenue growth potential, while at the same time simplifying current sales support activities to enable the team to spend more of their time selling with clients.

The Analyst, Insights and Enablement will support in the conceptualization and implementation of various process and system enhancements for D&S BD team.



Role
• Develop a strong understanding of D&S business and Business Development function
• Understand Sales lifecycle processes and systems that support them
• Engage with BD team and understand their pain-points related to internal processes
• Identify solutions to the pain-points by applying process improvement techniques; exploring better use of data & technology; and creative thinking
• Conceptualize digital / process transformation programs to build and implement identified solutions
• Craft detailed functional requirements and design wire-frames for UI and UX; co-ordinate with Technology teams for build; and conduct User acceptance testing
• Ensure successful implementation with disciplined Program management and change management efforts
• Leverage tactical automation (Tableau, Alteryx, others) for efficiency improvements where needed



All About You
• Experience in business process transformation.
• Experience collaborating with internal stakeholders and working in cross-functional teams
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence others
• Creative problem-solver, possessing high level of comfort with fast-paced, dynamic work environment
• Demonstrated project management, organization, and execution skills with strong ability to manage deliverables and deadlines for multiple initiatives and teams.
• Strong interpersonal skills and the ability to work cross-functionally in a matrix organization
• Excellent oral and written communications skills; experience communicating directly with senior leadership
• Demonstrated ability to work quickly, respond to urgent, unanticipated requests, and manage ambiguity.
• Flexible to work with global offices across several time zones

Set alert for similar jobsAnalyst, Insights and Enablement role in Gurgaon, India
Mastercard Logo

Company

Mastercard

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Project Management

Locations

Gurgaon, Haryana, India

Qualification

Bachelor

Applicants

Be an early applicant

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