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L1 Production Support Engineer, Hyderabad, IN

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We are looking for a passionate and innovative Software Engineer with expertise in banking applications L1 production support. Join our team to solve business problems, ensure smooth production, investigate defects, and maintain stakeholder relationships. Your technical, analytical, and communication skills will be key in delivering and supporting treasury systems. Work with cutting-edge technologies and demonstrate functional acumen to address client goals. Apply now and be part of a rapidly changing digital environment.

Project Description

As a member of our Software Engineering Group, we look first and foremost for people who are passionate about solving business problems through innovation & engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals.

Responsibilities

• Resolve production incidents in a smooth and timely manner with minimal impact on business
• Put controls and checks in place to monitor and smooth the functioning of production systems
• Investigate and understand the cause of defects raised.
• Stakeholder relationships across all groups within the Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.
• Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and initiatives.
• Interacts with members and other functional teams including members of the offshore team
• Work with team members participating in shadowing and training activities
• Adhere to information controls and security frameworks/ procedures, including change and incident management process
• Provide general administrative support to the team including meetings, knowledge transfer, and activity reporting
• You are expected to work in shifts & weekends
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Day-to-day delivery and support of key treasury systems/initiatives
• Work efficiently and prioritize system enhancement/upgrades

Skills

Must have

Overall 1-3 years of experience in Banking application L1 production support
• First-hand experience with Unix, and SQL.
• Exposure to production monitoring.
• Superior technical, analytical, and communication capabilities.
• Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
• Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.
• Exposure to capital market experience

Nice to have

• Good verbal & written communication skills.

Languages

English: C2 Proficient

Set alert for similar jobsL1 Production Support Engineer, Hyderabad, IN role in Hyderabad, India
Luxoft Logo

Company

Luxoft

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Engineering

Locations

Hyderabad, Telangana, India

Qualification

Bachelor

Applicants

Be an early applicant

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