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Senior L1 Production Support Engineer

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The ITT team is looking for a candidate with experience in supporting Murex 3.1 applications for the T&M department. This role involves resolving production incidents, monitoring system functioning, investigating defects, and maintaining stakeholder relationships. The candidate should have experience with Unix, SQL, and production monitoring. Good communication skills are a plus. The candidate should be willing to work in extended hours when needed.

Project Description

ITT (Investment Trading Technology) team supports T&M (Treasury and Markets) and is looking for the right candidate to support Murex 3.1 applications. Murex is one of the leading applications in the areas of global trading, risk management, and trade processing and we use it across asset classes, Front to Risk to Back in a setup with multiple production environments and grids, connections to many upstream and downstream systems. This challenging role provides a unique opportunity to support a community of hundreds of regional users belonging to Front-Office, Operations, Finance, Credit and Market Risk, and Limits Management. In this dynamic environment, the team will also strive to improve the system stability through continuous improvement and participate in the ambitious pipeline of projects.

 

Responsibilities

• Resolve production incidents in a smooth and timely manner with minimal impact on business
• Put controls and checks in place to monitor and smooth the functioning of production systems
• Investigate and understand the cause of defects raised.
• Stakeholder relationships across all groups within the Bank ensuring alignment to common objectives and fulfillment of criteria and requirements across the various businesses and units.
• Member of the development/ implementation team (including off-shore) working on assigned tasks, projects, and it initiatives.
• Interacts with members and other functional teams including members of the offshore team
• Work with team members participating in shadowing and training activities
• Adhere to information controls and security frameworks/ procedures, including change and incident management process
• Provide general administrative support to the team including meetings, knowledge transfer, and activity reporting
• Candidate is expected to work in extended hours (shifts & weekends) on the need basis.
• Demonstrate a functional acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Day-to-day delivery and support of key treasury systems/initiatives
• Work efficiently and prioritize system enhancement/upgrades

 

Skills

Must have

Overall 9+ years of experience in Banking application L1 production support
• First-hand experience with Unix, and SQL.
• Exposure to production monitoring.
• Superior technical, analytical, and communication capabilities.
• Current on new technology, standards, protocols, and tools in areas relevant to the rapidly changing digital environment.
• Well-versed in digital technologies, automation, environment support, and key technology/vendor solutions.
• Exposure to capital market experience

Nice to have

Good verbal & written communication skills.

 

Languages

English: C2 Proficient

Set alert for similar jobsSenior L1 Production Support Engineer role in Hyderabad, India
Luxoft Logo

Company

Luxoft

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 Years

Category

IT Services and IT Consulting

Locations

Hyderabad, Telangana, India

Qualification

Bachelor

Applicants

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