JOB DESCRIPTION

OVERVIEW

Are you passionate about cloud computing technologies and driving growth in Microsoft’s most exciting products?

As an integral part of the Azure engineering organization, the Customer Experience team (CXP) provides direct assistance from our engineers to help customers design, develop, and build Azure solutions quickly and confidently.

Our organization is looking for you, Engineering Manager, to join our leadership team and lead a high performing team of customer engineers. If you want to have broad impact, be a leader, and truly help customers realize the value of their Azure investment - this is the role for you!

We’re expanding our team, which includes Engineers and Program Managers worldwide, all with a passion for making our partners successful. We value our culture of empowerment, diverse thinking, collaboration, and life-long learning. We have exciting opportunities for you to innovate, influence, transform and grow within our organization and to shape the adoption of Microsoft Azure by our customers, partners, and start-ups.  We encourage you to apply to learn more!

RESPONSIBILITIES

As an Engineering Lead, you will manage a team of Engineers to directly engage software companies and start-ups and translate their business requirements into secure, scalable, and reliable solutions. You'll work across a range of scenarios including new cloud-native apps, single-tenant apps transforming into a multi-tenancy, and apps migration from on premises or competitive clouds.

 Your areas of responsibilities include:

• Lead a diverse & high performing team.
• Create an inclusive work environment where every employee can contribute and be part of a team.
• Be a thought leader and share knowledge with others through management best practices, solution documents, engage technical communities, build automated self-help solutions, and create training.
• Interact daily across your team to provide technical action plans and take ownership of escalations.
• Partner with various Azure Engineering domain experts to scope and build content, modules, tools, and proof of concepts.
• Stay current on latest Azure/Cloud innovations, and act as a subject matter trainer for other engineers.

Successful candidate competencies:

• Results driven and adaptable; thrives in a fast-paced ambiguous environment.
• Interest in contributing to a diverse and inclusive team; demonstrated ability to have fun.
• Strategic mindset with ability to drive execution with excellence.
• Strong communication and collaboration skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries.
• Real day-to-day customer-facing experience and empathy
• Take initiative and lead in a fast-paced environment, while balancing multiple demands and shifting priorities

Dealing with ambiguity: must have the ability to take initiative and work in a fast-paced environment while balancing multiple demands and shifting priorities.

QUALIFICATION

• Strong experience as a people manager of diverse teams with strong people development skills.
• Cloud software industry experience.
• Microsoft Azure experience with depth knowledge in particular Application, Infrastructure and/or Data solutions a plus.
• Experience working with software companies or start-ups.
• Keen ability to communicate ideas effectively with executives and engineering teams.
• Have excellent customer service skills, good oral and written communication skills, proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations; to lead projects and teams to motivate others.

#AZCXP #ISVCOE

We are looking forward to meeting you. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years.