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US MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS) – NIGHT SHIFT

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We are looking for a Telesales Representative to work with customers via telephone. Your role will be to describe our products and services, educate customers on our offerings, answer their questions, and persuade them to make a purchase. You will also follow up with customers, identify and provide solutions to their issues, and maintain accurate records of sales. Strong communication, problem-solving, and closing skills are essential for success in this role. This is a night shift position and we welcome both freshers and experienced candidates with a qualification of graduates or above.

Roles & Responsibilities:
• Work directly with customers via telephone to describe products and/or services in order to persuade
potential and current customers to purchase new products and/or services
• Educates customers on product offerings and services to improve their "on-line presence" and explains
pricing and answers questions from customers building value in the customer relationship.
• Follows up with customer via telephone following initial sales contact.
• Identifies customer issues and provides appropriate solutions via up sell of additional products and or
services and obtains customer commitment and facilitates delivery of product.
• Continued product education to better service customer calls
• Maintains accurate daily record of sales in sales tracker.

 

Requirements: 

• One or more years’ experience of Telesales in a high volume fast, paced environment 

• Strong customer service and telesales skills 

• Experienced with Web Based Applications and Windows 

• Ability to manage sensitive and critical client information 

• Excellent verbal and written communication skills 

• Problem solving and decision making skills 

• Superior closing skills • Ready to work in night shifts (Shift : 8 pm – 5 am) 

• Qualification: Graduates or above/Fresher’s or experienced. 

• Vacancies : 15
 

Set alert for similar jobsUS MEDICAL SUPPORT (VOICE OUTBOUND US PROCESS) – NIGHT SHIFT role in Cochin, India
Aabasoft Logo

Company

Aabasoft

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Customer Support

Locations

Cochin, Kerala, India

Qualification

Bachelor

Applicants

Be an early applicant

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