Roles & Responsibilities:
• Work directly with customers via telephone to describe products and/or services in order to persuade
potential and current customers to purchase new products and/or services
• Educates customers on product offerings and services to improve their "on-line presence" and explains
pricing and answers questions from customers building value in the customer relationship.
• Follows up with customer via telephone following initial sales contact.
• Identifies customer issues and provides appropriate solutions via up sell of additional products and or
services and obtains customer commitment and facilitates delivery of product.
• Continued product education to better service customer calls
• Maintains accurate daily record of sales in sales tracker.
Requirements:
• One or more years’ experience of Telesales in a high volume fast, paced environment
• Strong customer service and telesales skills
• Experienced with Web Based Applications and Windows
• Ability to manage sensitive and critical client information
• Excellent verbal and written communication skills
• Problem solving and decision making skills
• Superior closing skills • Ready to work in night shifts (Shift : 8 pm – 5 am)
• Qualification: Graduates or above/Fresher’s or experienced.
• Vacancies : 15