Your Job
What You Will Do
QN process -
i) To review the complaints received from customers, co ordinate with internal team members for analyzing the problem and ensure submission of 8D report according to specified targets."
QMS -
i) To review the complaints received from customers, co ordinate with internal team members for analyzing the problem and ensure submission of 8D report according to specified targets."
i) Establish and monitor the QMS inline with the organization QMS (ISO 9001,IATF & ISO 27001) or any other quality system implemented in the plant
ii) Review the current procedures for adequacy, redundancy and continuous improvement of the QMS. Ammend the procedures as and when required.
iii) Organize and conduct internal audits and management review meetings as per plan.
iv) Internal audits to be planned and completed as per schedule.
v) Ensure effective closure of nonconformance's noticed during the internal and external audits.
vi) Quality Planning - Plant Quality performance target fixing & driving for actions to achieve the same
vii) Reporting to top management on the performance of QMS
viii) Initiate corrective or preventive actions to prevent re-occurrence or occurrence of non-conformities related to system deviation
ix) Ensure timely review and release of the QMS documents.
x) Laison with external parties to get an update on the latest revisions pertaining to the QMS standards and plan for implementation of the same in the plant.
xi) Training of the internal team on QMS requirements.
xii) Review customer score cards (portal/received through emails) & work with internal team to drive overall performance
xiii) To prepare a monthly KPI's report of quality department pertaining to all India plants
Who You Are (Basic Qualifications)