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Management Trainee - Collections

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We are hiring a Collections Representative who will manage all collection and dispute resolution activities in accounts receivable. You will handle order to cash processes, including invoice collection, dispute resolution, account reconciliation, credit balance disposition, and unclaimed property administration. As a debt collector, you will communicate effectively, provide quality customer service, and actively pursue knowledge and skills in collection efforts. Join us if you have a B.Com Graduation and relevant work experience.

We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.


Responsibilities
In this role, you will be responsible for all the activities related to Order to Cash domain.
•    This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
•    The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
•    Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
•    Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
•    Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
•    Receive notification for reimbursement and perform acceptability analysis within threshold


Qualifications
Minimum qualifications
•    B.Com Graduation
•    Relevant work experience


Preferred qualifications 
•    Good Communication Skills
•    Ability to learn ERP systems
•    Good analytical and problem-solving skills
•    Excellent MS Office skills including MS Excel
•    Good conceptual knowledge and experience in tax activities preferred

Set alert for similar jobsManagement Trainee - Collections role in Gurgaon, India
Genpact Logo

Company

Genpact

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Operations

Locations

Gurgaon, Haryana, India

Qualification

Bachelor

Applicants

Be an early applicant

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