Job Responsibilities:

• Governance – controlled mindset and proven experience of governing complex workflow including use of checklists tools (excel) to govern actions and QA procedures as well as creation, communication and escalation of high level metrics to top of the org business level
• Communication – ability to build strong relationships with many disparate groups across the Equity/F&O/OTC stack and influence other teams to ensure deliverables are prioritised. Tenacious attitude that will not accept push back willingly and will escalate effectively if bottlenecks develop
• Ability to manage multiple metrics to get clarity and focus on issues/bottlenecks
• Knowledge of Cash Equities, F&O and OTC infrastructure – Knowledge of where systems sit in the hierarchy, inter-relationships would be very advantageous

Required Qualifications, Skills and Capabilities:

• Graduate with at least 6 + yrs of experience, preferably in Operations in Investment Banking/ Financial services firms
• Analytical and detailed: strong analytical skills with complementary communications and presentation skills  with attention to detail and accuracy; Solid intellectual capacity for process improvements. A strong sense of ownership and responsibility; Excellent Client focus and Customer care working practices
• Strong people management skills & ability to motivate the team at all times . Flexible attitude towards working hours due to the demands of the working place
• Solid intellectual capacity for process improvements.Excellent Client focus and Customer care working practices
• Strong time management skills required to meet exchange and front office deadlines
• Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.  Must be highly reliable, trustworthy, honest, and commitment oriented