Job description

About the company:

Lenskart is Asia’s largest eyewear company serving 40 Million people - helping them see better and lead better quality lives. We have more than 1500 omnichannel stores across 175 cities in India, Singapore and Dubai. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Our international businesses are young and hustling, growing at warp speed to cater to larger shares of their respective markets. At present, we have a distribution presence of more than 40 retail stores across Singapore and UAE, and active expansion plans across Asia and the Middle east regions.

About the role:

We are in search of a Retail Trainer to train our Retail Squad by using different methods such as class room trainings, seminars, coaching, and interactive activities. The major responsibilities will be to implement training programs for retail employees to help them learn effective selling and customer service skills. This role will work closely with the Sales team, optometrists and store managers to train them in being efficient at their job. Eventually, the trainer will make sure that our team increases its sales skills and product awareness. One should have excellent product training, store training and customer service skills and represent our brand in the best possible way.

Key responsibilities:

• Design and implement orientation programs for new employees
• Assess the training needs of all individuals and teams and conduct training for them
• Train the salespeople on how to promote company’s products and services effectively
• Perform training sessions with new employees through various methods to engage employees
• Implement different sales training techniques such as gamification, group activities or case studies
• Collect feedback from management regarding training material and make improvements as per the requirement of people
• Keep updated records of training materials and modules
• Document the activities in a report and share the same with higher management
• Research and implement new training techniques for our organization

Job requirements

Job requirements:

• Arabic Speaker only 
• Bachelor’s degree in Human Resource, Education or similar field
• 1 or 2 years' experience of working as a Retail Trainer or Sales Trainer
• Excellent interpersonal and communication skills
• Outstanding organizational skills
• Ability to train workers in various selling techniques
• Willing to travel to retail stores when required
• Ability to manage full training cycle such as conducting in-person activities and using e-learning platforms
• Good time management skills
• Ability to multi-task perfectly