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Lead - Product Analyst

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Job Description

About the role: Working as a part of Product Analytics, the role requires you to work closely with senior leadership, product, and customer-facing functions, for helping them make data-driven decisions. 

 

Responsibilities 

● Lead and execute data analytics projects end-to-end. 

● Influencing business decision making by providing quantitative/qualitative data analysis, which brings out insights and trends pertaining to business performance. 

● Utilize strong database skills to work with large, complex data sets to extract insights. 

● Filter and cleanse unstructured (or ambiguous) data into usable data sets that can be analyzed to extract insights and improve business processes. 

● Using advanced analytics and metrics to improve processes and provide data-driven forecasts of potential costs, revenues, and risks of business initiatives. 

● Communicating findings to stakeholders and taking initiatives for improving business performance. 

● Ensure that data and analysis is presented in a format that is appropriate for a varied audience using data visualization, dashboards, or other methods. 

● Collaborate with cross-functional team members to come up with actionable, high-impact insights across product lines and functions. 

 

Requirements 

● Education and experience: Bachelors or Masters in a quantitative field (such as Engineering, Statistics, Math, Economics, or Computer Science with Modeling/Data Science), preferably with work experience of over 6 years. 

● A passion in helping organizations understand how to solve problems through analytics, with a proven track record of delivering on such projects and bringing business impact. 

● Ability to manage simultaneous tasks in a fast-paced, technology-oriented environment often dealing with ambiguity. 

● Prior project experience in one or more of the following areas are preferred, but not absolutely required. 

● Sound statistical knowledge in standard techniques: Logistic Regression, Classification models, Cluster Analysis, Neural Networks, Random Forests, Ensembles, Experimental Design, etc. 

● Familiarity with database technologies and tools (SQL/R/Python etc.), data transformation and processing. Work experience with real data for customer insights, business and market analysis will be advantageous. 

● Experience with a visualization tool such as Tableau, Power BI, Sisense, Looker, etc. 

● Experience with text analytics, data mining and social media analytics is an added advantage.

Qualifications

  • 6+ years of experience in product analytics
  • 2+ years of experience in leading analytics projects
Set alert for similar jobsLead - Product Analyst role in Bengaluru, India
Freshworks Logo

Company

Freshworks

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

Product Management

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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