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Lead - Solution Engineer (Partnerships)

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Job Description

  • Prepare and deliver product messaging to highlight Freshworks value proposition through whiteboard and slide presentations, product demonstration, proof of concept management and RFP response documents.
  • Work with partners to enable them to resell and implement Freshworks suite of products
  • Become a technical consultant for partners and support them with anything related to product capabilities, integrations and customisations
  • Work with Partner Managers / Sales / Business development teams to identify and qualify business opportunities, identify key customer technical objections and convert prospects to customers.
  • Work independently with partners /prospects / customer’s technical teams on technical scoping. During the process of scoping, you may be involved in complex workflow analysis and in-depth examination of the interaction between Freshworks and customer’s infrastructure.
  • Work closely with the product management team to demonstrate and prototype integrations within the customer environment.
  • Provide technical mentorship and training for new hires and peers.
  • Implement and support compliance to Freshworks compliance and information security processes.

Qualifications

  • Bachelor's degree in Computer Science / Engineering or equivalent practical experience.
  • 7 to 10 years of experience as a technical sales engineer or equivalent experience in a customer facing role
  • Must be willing to work in shifts allocated as per requirement

Additional Information

  • Prior work experience in SaaS product companies in domains relevant to Freshworks' suite of products.
  • Proven track record of over achieving targets
Set alert for similar jobsLead - Solution Engineer (Partnerships) role in Bengaluru, India
Freshworks Logo

Company

Freshworks

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 years

Category

Software Engineering

Locations

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

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