What you'll be doing  –

•Prepare/Own training content for all product, process & technical competencies identified as critical to organization’s strategy

•Deliver new hire training sessions through virtual and classroom modes

•Collaborate with Quality team to identify training needs and deliver training to upskill employees

•Create mechanisms to evaluate learners and track their progress

•Track overall effectiveness of training programs and make improvements

•Manage and publish reports

Are you ?

•Storyteller with the ability to articulate and engage audience for great learning experience

•Speaks and writes with a purpose, clarity and conciseness

•Understands business metrics and self-driven to achieve results through learning interventions

•Passionate about the success of customers and employees alike

•Believes in winning as a team; someone people enjoy working with

•Curios to learn with amazing listening skills

•Self-motivated and leads internal initiatives

Qualifications

Minimum Qualifications –

• 4 - 7 years of experience designing and delivering New Hire Training Programs for Product 

  specialists/Tech support roles

•1+ years of experience in Product Specialists/Tech support roles

•Bachelor’s degree in BE/BTech