The Salesforce Developer will perform hands-on technical implementation, with a focus on delivering functional solutions on the Salesforce.com platform. They will take a lead role in the solution design, implementation, deployment, and documentation of projects/enhancements that leverage the Salesforce.com application.

Scope of Responsibilities/Expectations:

• Strong understanding of Salesforce Declarative, Programming, and Administration (develop code, Custom objects, Apex, Triggers, Reports, workflows, and assignment rules)
• Deep understanding of Salesforce APEX, SQL/SOQL, XML/JSON, Visualforce, LWC, Javascript, SOAP, and REST techniques
• Develop software solutions using Salesforce.com API framework, and 3rd party APIs
• Design and develop solutions primarily on the Salesforce platform using Apex programming language, Lightning Web Components
• Perform unit testing and defect fixes
• Liaise with internal clients and users to understand their business needs in developing solutions through Salesforce
• Ad hoc analysis, assignments, and projects as needed
• Collaborate effectively with both business and IT partners across all functions through prioritization cadences to meet commitments. Work through issues and challenges to complete tasks on time.

Behavioral Characteristics/Skills:

• Foundational understanding of SQL and databases
• Exposure to CI/CD tools (Jenkins, Bamboo, Autorabbit, Bitbucket)
• Self-starter with great analytical skills, attention to detail, proactive, a sense of ownership, urgency, and a passion for continuous learning
• Passionate about customer satisfaction and learning about the business
• Excellent communication and interpersonal skills
• Ability to communicate to a wide variety of audiences, both business and technical at functional and executive levels
• Detailed oriented to deliver on defined business goals and takes pride in delivering clean/tested code on time and in scope
• Must enjoy having fun while delivering meaningful value/solutions with MSI!

Basic Requirements
 

• Bachelor’s Degree in Computer Science, Engineering, related field, or equivalent industry experience required. Master’s degree desired.
• Experience: At least 2-3 years of experience with Salesforce Experience Cloud and Service Cloud
• Salesforce Certified Developer or Salesforce Certified Architect required (Application/System); Platform Developer II certification preferred
• Thorough knowledge and understanding of Salesforce and/or other CRM solutions, SDLC, and Agile best practices, techniques, and technologies.
• Must be able to communicate and present effectively to stakeholders with different backgrounds and objectives – across executive, business stakeholder levels, and technical teams.
• Able to work effectively in a consultative role with other Technology Managers and IT Executive Leadership.