The Job logo

What

Where

Senior Engineer / Assistant Manager - Customer Care

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

  1. Responsible for execution of Interco orders from receipt of the order till shipment. Own the plan and commitment during quote stage.                                 
  2. Effectively manage customers/WA Project Managers and keep them updated on the orders. On site customer management during the visits                                          
  3. Arrange project kick-of-meetings (KOM) and ensure order is clean for execution.                  
  4. Align and Co-ordinate with WA PM, PSQ, Design, Planning, Operations, and supply chain for flawless execution of the order.                                             
  5. Communication with the Customer/WA PM'S on status of the orders time to time.                     
  6. Arranging shipment clearance for the shipments in co-ordination with WA PM and COE team as applicable.                                         
  7. Submission of OA'S, Updating of Gannt Charts, Mitigation / escalation of project risks, Understanding Critical path in the project, Customer focus                                 
  8. Change orders timely communications and management with WA PM'S.                                 
  9. Collaboration with all the stake holders to drive the projects with CRD.                                  
  10. In time Document/Procedures submission and approvals as needed from customers. Comments resolutions with CFT as needed.  
Set alert for similar jobsSenior Engineer / Assistant Manager - Customer Care role in Pune, India
Emerson Logo

Company

Emerson

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Locations

Pune, Maharashtra, India

Qualification

Diploma

Applicants

Be an early applicant

Related Jobs

Emerson Logo

Part Number Creation Executive

Emerson

Pune, Maharashtra, India

Posted: a year ago

Key Responsibilities for this position          Overall responsibility for creation of new part numbers and part number maintenance in ERP system (Oracle).          Technical product description according to prior agreement with engineering / product management          Work with Regional Customer Care leaders in ANZ, Japan, Korea and SEAT to establish a robust process for remote part creation per the scope (creation for fully purchased items (ie items not requiring manufacturing BOM’s) such as Automation, Controls, Accessories or 3rd Party Buy-out items, for Rest of Asia. )          Part number creation in due time in cooperation with Supply Chain / Engineering / Product Management          Administration / Management of new item requests          Preparation and management of technical and price maintenance           Permanent optimization of process in use of IT tools          Support Sales and Customer Care department          Responsible to create and add/update data in Oracle system including other cross functional attributes as per global Isolation Valve standard          Ensure data in Oracle system is as aligned with global Isolation Valve standard through continuous monitoring and reporting          Work with reporting manager to identify opportunity for generating new ideas which can reduce lead time in creating, maintaining data in Oracle                     Desired Educational Qualification          Degree in a business related field  or equivalent experience           Technical Skills / Knowledge Required           Proficient with MS Office Tools (i.e. Word, Excel, PowerPoint, Outlook, Access)          Effective communication, negotiation, and influencing skills          Worked on Oracle will be an added advantage          Self starting and action oriented          Ability to multi-task and manage competing priorities          Ability to comprehend technical details/technical literacy          Proficient in a variety of software programs including Oracle and Access          Fluent in English and local language.          "Bachelor’s degree with understanding about product, bill of materials, knowledge of materials of construction"          Proficiency with Oracle is mandatory and exposure to other ERP tools like SAP would be added advantage          "Must be customer focused and service oriented. "          Zeal to learn and come up with innovative ideas for problem solving   

Emerson Logo

Senior Engineer Hardware Design

Emerson

Pune, Maharashtra, India

Posted: a year ago

Skill Sets Required: 1. Must possess good Design Skills in Analog and Digital Design along with thorough Knowledge on Implementations for Low Level Signal Conditioning, Power and Thermal Management Techniques for Analytical Products 2. Strong hands – on Knowledge on Interfacing the Microprocessor / Microcontrollers with the Low Noise low power ADC, DAC and Sensors is must. 3. Strong Knowledge on Signal Integrity, Linear Circuit Design Involving Op-Amps, Instrumentation Amplifiers and various Signal Conditioning Techniques is must. 4. Strong Analytical Skills for Problem Resolution and Design Implementation is must. 5. Strong knowledge on various Communication protocols like SPI, I2C, CAN, RS485, RS232, USB, HART, ProfiBUS and FieldBUS is must. 6. Should be capable of taking the Schematic Level designs to a Final Prototype through the paths of Requirement Specifications, Guidelines, PCB Design, DFM and working closely with the Mechanical and Software Team globally to meet product requirements. 7. Hands – on Knowledge on Project Process / Product Life Cycle and the relevant need of each phase with documentation is needed. 8. Knowledge on Design of various types of AC / DC Power Supply is required with design experience on the same with good design knowledge on SMPS and DC-DC convertors different Topologies. 9. Must have good knowledge on Product Design for EMI / EMC compliance along with knowledge on Shielding Concepts Implementation is needed. 10. Should have prior experience on working on Field Failures, FMEA, DFMEA and analysis with design solutions to resolve the same. 11. Familiarity with ECAD and Simulation Tools like Altium, PADS & Allegro for Schematic and PCB developments as well as LTSpice, PSpice or equivalent Tool for Circuit Simulation. 12. Good knowledge on Products employing Optics Related Design. 13. Candidate must have strong Written and Oral Communication skills to interact and work with teams located globally. 14. Should possess good knowledge on different Test and Measurement LAB Equipment and should be able to handle them for Product Design and Development Independently. Skill Set Desired: 1. Expertise in EMI / EMC Compliant Designs Testing and Certification will be added advantage. 2. Design Knowledge for product applications in Hazardous environments, and knowledge about Intrinsic Safety and High Voltage Applications will be added advantage. 3. Designs must meet international safety and certification standards applicable to the process and control industry (CE/ATEX, CSA, FM, and Intrinsic Safety). 4. Knowledge on Development of Hardware using FPGA, PAL, PLA and CPLD. 5. Good knowledge of various sensors used in the Instrumentation; especially used for measuring various physical and chemical properties of liquid. 6. Candidate from Process Instrumentation background would be added Advantage.