About the Role
Responsible for routine and medium to difficult complex purchase orders of PC hardware, software, and lease or rental of products, services and equipment utilizing purchase order eProcurement systems and processes, incorporating transactional orderable product identifier data, while providing Buying Team operations support. Considered a commodity expert for routinely purchased products and related services, the candidate will interact with customers and suppliers for ensuring requirements for products and services are fulfilled throughout the procure to pay life cycle process. Identifies, recommends, and supports implementation of improvements in tools and processes in order to streamline and automate existing processes.
Responsibilities:
The Buying Coordinator is responsible to Manage requisition lifecycle from initial request through PO fulfillment; consistently uses automation tools within the buying process to deliver an optimized process and improved turnaround time.
• Address escalated issues with key stakeholders and ensure timely resolution
• Supports Buying Team delivery of routine and complex purchase orders of PC hardware, software, and Non IT Related Spend categories using eProcurement systems
• Responsible for tracking supplier performance and will provide where necessary reporting and monitoring of inventory levels
• Identifying Purchasing needs and negotiating with Suppliers
• Determination to minimize risk of buying operations and continuously meet or exceed departmental SLA measurements.
• Interacts with suppliers’ customer service teams and LOB stakeholders and requestors to clarify orders and/or special instructions, in addition to defective equipment returns for replacement. Meets contractual and departmental SLAs
• Working with Catalog Admin team to get the Item adds done
• Being the point of contact and owns the customer relationship for each purchase.
• Supports ongoing system testing (UAT, PROD validation, and BCP events)
Essential Qualifications:
• University degree in any stream.
• Experience of more than 2+ years in supply chain
• SAP Ariba & SAP ECC Procurement Experience - minimum 1+ year
• Basic Supply Chain Management Knowledge.
• Subject matter knowledge in Accounts Payable, Accounts Receivable, and/or Billing and Collections
• Ability to effectively support buying team operations and meet departmental SLAs.
• General knowledge of problem resolution steps, financial controls, and purchasing procedures