JOB DESCRIPTION
About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price and Discovery Capital
About the team:
Transit vertical is working on digital solutions for day to day transit needs such as Fastag, Public transport payments via Wallet Transit Card, QR Ticketing and also Challan payments. The vertical is ever expanding to find new and innovative solutions for making daily Transit easier and hassle free.
About the role:
Paytm is looking for a Growth Manager for accelerating the core growth metrics and user numbers.
The Growth Manager is an analytically driven capacity builder responsible for designing strategies to increase top-line, revenue modelling, managing CAC and overall hygiene of the category while coordinating with multiple functions.
Expectations:
Sales Force Enablement: Ensuring that field team remains motivated and focus on key goals
· Management of end to end incentive program for Sales team
o Analyze and build a monthly Incentive policy for Field team (including Targets) and ensure roll out / communication by 1st of every month
o Ensure Sales force knows the sales tool end to end.
o Build clear communication of incentive scheme at the level closest to customer
o Timely redress field team grievances related to Product level support and addressing customer complaints
o Building an SOP and ensuring its adherence with timeline and ownership
Sales Planning: Help in meticulous planning so that business growth is sustainable
· Building business overview
o Creating Lay of the land - Market estimation, competition intelligence & market share at station level
· Providing tools / template for effective working
o Creating templates for Sales planning (GGP), Sales force effectiveness (Coaching Cards)
o Providing tools to Sales team for efficient working (SFA)
o Data analysis and presentation on the overall weekly/monthly growth
Product support
· Initiate new changes on the product improvement as per Business and Market need. Collaborate with cross functional teams for any troubleshooting, and ensure the field sale team not facing any system issues
Superpowers that will help you succeed in this role
· 2-5 years of experience in handling cross functional programs, managing & identifying business growth drivers & proven track record of increasing user engagement, retention, revenue and profitability in a similar industry
· Highly analytical and detail-oriented, ability to take ownership of the task at hand
· Advance excel, Data Automation & Visualization, Python, SQL working knowledge (would be preferred)
· Excellent verbal and written communication with interpersonal skills
Why join us?
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Compensation:If you are the right fit, we believe in creating wealth for you