The Job logo

What

Where

Growth Management - Manager - Recharge and Utilities

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

JOB DESCRIPTION

About Us:

Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.

  

About the Team :- Recharge and Utilities

Recharges and Utilities is a core business for Paytm. It includes 20+ categories including mobile recharge, electricity bill payments, DTH recharge, cylinder booking, etc. It is a critical business to onboard, engage and retain users on Paytm

About the Role:

We are looking for a Growth Managers for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you!

 

Expectations/Requirements:

●      Drive/Execute growth & marketing campaigns for our Recharge and Utilities business, focused on key metrics in terms of Strategy, Team management, Growth Management.

●      Deploy successful marketing campaigns and take ownership right from ideation to implementation:

●      Segment customer base on various transactional/behavioral features & design effective 'reach out' programs for them in the form of these marketing campaigns

●      Manage end to end consumer life cycle management for the business vertical

●      Monitor customer funnel & identify new levers of growth and apply them to the business

●      Suggest new features/product innovations whenever necessary basis understanding of consumer behavior.

Superpowers/ Skills that will help you succeed in this role:

●      Should have ‌relevant‌ ‌experience‌ ‌in‌ ‌Digital Payments & Fintech company ‌in‌ ‌similar‌ ‌roles‌ ‌across‌ ‌‌Growth‌ ‌Marketing‌.‌ Exp should be in between 3 -5 years, out of which minimum 3 years in growth management.

● MS or BS/ B.Tech in computer science or equivalent experience from top college

●      Must‌ ‌be‌ ‌data‌ ‌driven‌ ‌with‌ ‌strong‌ ‌problem‌ ‌solving‌ ‌and‌ ‌analytical‌ ‌skills‌ ‌

●      High‌ ‌degree‌ ‌of‌ ‌ownership‌ ‌in‌ ‌taking‌ ‌things‌ ‌to‌ ‌completion‌ ‌

●      Ability‌ ‌to‌ ‌multitask‌ ‌and‌ ‌work‌ ‌on‌ ‌diverse‌ ‌range‌ ‌of‌ ‌requirements‌ ‌

●      Excellent‌ ‌communication‌ ‌skills‌ ‌with‌ ‌ability‌ ‌to‌ ‌handle‌ ‌complex‌ ‌negotiations‌ ‌

●      Prior‌ ‌experience‌ ‌in‌ ‌e-commerce‌ ‌industry‌ ‌is‌ ‌a‌ ‌plus‌ ‌

Why join us?

 ·        A collaborative output driven program that brings cohesiveness across businesses through technology

·        Improve the average revenue per use by increasing the cross-sell opportunities

·        A solid 360 feedback from your peer teams on your support of their goals

·        Respect, that is earned, not demanded from your peers and manager

Compensation: If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Set alert for similar jobsGrowth Management - Manager - Recharge and Utilities role in Noida, India
Paytm Logo

Company

Paytm

Job Posted

a year ago

Job Type

Full-time

WorkMode

Hybrid

Experience Level

3-7 years

Locations

Noida, Uttar Pradesh, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

Related Jobs

Paytm Logo

Growth Management - Assistant General Manager - Onboarding

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price and Discovery Capital.   About the team: Being one of the largest payment platforms in the country, we aim to not only ensure a seamless experience, but also a delightful journey for our customers. We strive to enrich the customer experience by making every transaction transparent, honest, and hassle-free. The app product team ensures to deliver an outstanding user experience to the Paytm Customers by understanding the user, discerning their use patterns, and designing an app that meets their user's needs. This team is responsible for Onboarding & Activation of new users and Reactivation of existing users.   About the role: Paytm is looking for a growth manager for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you! The incumbent will be responsible for driving growth and executing CLM campaigns for the App Onboarding team.   Expectations: ●        End-to-end customer life-cycle management. ●        Monitor funnel metrics (CTR, Reach & Conversion rate) and implement growth hacks through optimizing user experience, content, messaging and communication optimization to reduce leakages in the funnel. ●        Work closely with the Product Management, Central CLM, Tech, Marketing, Design, Content, PR & ATL teams. ●        Ensure optimum utilization of growth tools and adoption of best practices. ●        Execute data based experiments on driving growth. ●        Manage profit & loss at CASHBACK level. ●        Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!   Superpowers that will help you succeed in this role: ●        MBA in Marketing/Business Analytics with 6+ years of experience ●        Prior experience in South & West region and regional languages: Kannada / Telugu / Marathi ●        Knowledge of Growth metrics in a growing startup and strong background in using data analytics tools including Google Analytics, SQL & Big Query ●        Prior experience in Growth / Product Marketing roles in a fast-paced consumer technology company   Why join us? With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!   Compensation: If you are the right fit, we believe in creating wealth for you

Paytm Logo

Growth Management - Deputy Manager - Transit

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price and Discovery Capital   About the team: Transit vertical is working on digital solutions for day to day transit needs such as Fastag, Public transport payments via Wallet Transit Card, QR Ticketing and also Challan payments. The vertical is ever expanding to find new and innovative solutions for making daily Transit easier and hassle free.   About the role: Paytm is looking for a Growth Manager for accelerating the core growth metrics and user numbers. The Growth Manager is an analytically driven capacity builder responsible for designing strategies to increase top-line, revenue modelling, managing CAC and overall hygiene of the category while coordinating with multiple functions.   Expectations: Sales Force Enablement : Ensuring that field team remains motivated and focus on key goals ·         Management of end to end incentive program for Sales team o    Analyze and build a monthly Incentive policy for Field team (including Targets) and ensure roll out / communication by 1st of every month o    Ensure Sales force knows the sales tool end to end. o    Build clear communication of incentive scheme at the level closest to customer o    Timely redress field team grievances related to Product level support and addressing customer complaints o    Building an SOP and ensuring its adherence with timeline and ownership   Sales Planning: Help in meticulous planning so that business growth is sustainable ·         Building business overview o    Creating Lay of the land - Market estimation, competition intelligence & market share at station level ·         Providing tools / template for effective working o    Creating templates for Sales planning (GGP), Sales force effectiveness (Coaching Cards) o    Providing tools to Sales team for efficient working (SFA) o    Data analysis and presentation on the overall weekly/monthly growth   Product support ·         Initiate new changes on the product improvement as per Business and Market need. Collaborate with cross functional teams for any troubleshooting, and ensure the field sale team not facing any system issues                     Superpowers that will help you succeed in this role ·         2-5 years of experience in handling cross functional programs, managing & identifying business growth drivers & proven track record of increasing user engagement, retention, revenue and profitability in a similar industry ·         Highly analytical and detail-oriented, ability to take ownership of the task at hand ·         Advance excel, Data Automation & Visualization, Python, SQL working knowledge (would be preferred)  ·         Excellent verbal and written communication with interpersonal skills   Why join us? With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!   Compensation: If you are the right fit, we believe in creating wealth for you

Paytm Logo

Campaign Management- Team Lead- Recharges and Utilities

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.     About the Team :- Recharge and Utilities Recharges and Utilities is a core business for Paytm. It includes 20+ categories including mobile recharge, electricity bill payments, DTH recharge, cylinder booking, etc. It is a critical business to onboard, engage and retain users on Paytm Job Description: •Managing online promotion campaigns for Merchandising on marketing channels(Paytm Homepage Properties, CRM, SEO, SEM etc.)  •End to end ownership of complete merchandising on the app and website for the vertical. •Completely owning the ideation & execution of Category Sale Days & Big events promotion & marketing plan •Coordinating with the Creative team, Category team, Promotion operations, Clevertap platform team to drive online campaigns. •Monitoring effectiveness of sales and performance of the campaigns. •Driving profitable sales by ensuring visibility, traction, and a positive customer experience. •Extract and analyze data to interpret customer purchase behavior and share insights with respective business teams •Tracking market trends and competitor activity to identify business opportunities and market health.•Managing execution on all the platforms of (Desktop, Mobile site, Android, & iOS App) by creating affiliate, alliances, and partnership offers for different channels. The Successful Applicant In order to apply successfully to this role, you should have: •At least 2 year of merchandising experience in either fintech/e-commerce or digital tech forward company •Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities and show constant entrepreneurial initiative •Ability to translate strategies into execution plans and take them to completion •Strong communication skills; experience in coordinating teams and communicating to Business teams Good to have Skill sets :   1. Campaign Management & Optimization, 2. Knowledge or experience working on CRM tools like Moengage, Adobe, Cheetah, Clevertap etc.  3. Analytical Skills; familiarity with tools as MS Excel, JIRA, PAI Engage, Pulse & DataStudio Education: Under Graduation: Any Graduate in Any Specialization Post Graduation: Post Graduation Not Required

Paytm Logo

Product Management - Vice President - Recharges & Utilities

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price and Discovery Capital.   About the team: This team   is the core business for Paytm and helps in user acquisition, retention. This contributes majorly towards Paytm becoming half a billion consumer economy vision. Users can recharge prepaid mobile, DTH, metro and pay bills for Electricity, gas , water, credit card, rent, school fee, challen, fastag etc and for almost everything. System works towards getting the bill details by fetching bills from many external/internal sources and presenting the bill to the user on time via notification in and out of the paytm app.There are sections in the paytm app like home page widget, my bills section(all your accounts at one place) which remind the user to pay bills on time. Users can also set up automatic bill payment and paytm will pay them automatically on the due date. System is also integrated with NPCI to bring all the billers available on BBPS to our users. We maintain recharge/bill payment history for the user for easy look back in the form of a chat like interface. Paytm has the capability to take the bill requests even when third party billers are down. Paytm recharges and bill payment system is one of the best in the industry with high success rate and large volume. It is one of the few verticals in Paytm with full CICD automation and canary auto feedback rollout tools.   About the role: Are you someone who loves to build products and also gets curious about technology stack being used? Have you worked in technical roles at some point in your career and enjoyed them (be it software developer, engineering manager or architect)? We are looking for Product Owners to enable delivery of high quality financial/payment products in a fast-paced, challenging, and creative environment. You will work with business heads and engineering partners to drive the strategy, roadmap, execution of a product area to build high quality products/systems.   Expectations: ●        We would expect you to bring Design Thinking with a product lens. ●        Own the User Interface of consumer facing products; work closely with Design and Product to deliver high impact products ●        You will be expected to communicate openly, make decisions by creating consensus, and drive a collective obsession about your feature or product. ●        Bring consumer first mindset and work backwards: Understand consumer pain points and business imperatives to define product roadmap and strategy. These vary from business critical funnels to reducing CST contacts. ●        Growth: Finding new ways to acquire users from inside and outside the Paytm ecosystem.   Superpowers that will help you succeed in this role: ●        Design practitioner/qualified designer with 12+ years of overall experience and minimum 8 years of Product Management experience in B2C Consumer Internet/Tech/e-Commerce space. ●        Should have worked with cross functional teams (Engineering, Marketing, Growth, Design, etc.) ●        Good understanding of UI, Product Design, Engineering and Support. ●        Willingness to experiment and improve continuously   Why join us? With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Paytm Logo

Product Management - Senior Product Manager - Lending (Paytm EMI)

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION  About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital. About the Team :- Lending We are an end to end tech enabled credit platform providing seamless credit access to customers. Our capabilities extend from fully digitized customer on-boarding, seamless in-app to real times offers. We partner with financial institutions and leverage the insights we gather through our ecosystem design and offer innovative and customized financial products to our consumers and merchants. About the role:   We are looking for self-motivated individuals to be part of our Lending Product Management team to drive the Product goals. In this role Incumbent owns the charter of product ideation, competitive benchmarking, prioritization of roadmap, GTM and product penetration. Expectations/Requirements: Experience in consumer/business facing internet products, shipping features at scale. Product Thinking, Problem Solving, Business Acumen, Technology Understanding, collaboration, Influencing without authority ·      Define the market opportunity, strategize and build product roadmaps to achieve both short and long term goals ·      In-depth understanding of bill payment technical stack, credit card industry and BFSI landscape as a whole and evolving customer requirements ·      Ability to influence business partners, regulators as well as external parties to be able to arrive at the most optimum product solutions  ·      Able to drive end to end product roadmap - from planning, execution to impact assessment ·      Define the go-to market strategy and launch new product features in the market Why Join us? ·         Bragging rights to be behind the largest fintech lending play in India ·         A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!