The Job logo

What

Where

Sign in

Process Associate - Content Moderation - Tulu + English-

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi
We are looking for a candidate who can provide resolution to maintain standards of quality, review content based on prescribed guidelines, recognize trends and raise issues, provide insights to improve support, and maintain a thorough understanding of process and policies. You should have excellent customer service skills and be fluent in English and Tulu language. As a fresh graduate, you should have effective probing and problem-solving skills with a customer-centric approach. You must also be able to work on a flexible schedule, including weekend shift work.

Responsibilities
•    Provide resolution to maintain standards of quality
•    Review content and provide resolution based on prescribed guidelines
•    Recognize trends and patterns and raise issues timely
•    Provide insights to help improve the support to the users
•    Maintain a thorough understanding of process and policies
•    Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
•    Any Graduate (PG an added advantage)
•    Freshers are eligible
•    Fluent in Read/Write in English & Tulu Language

Preferred qualifications
•    Effective probing skills and analyzing / understanding skills
•    Problem solving skills with customer centric approach
•    Must be able to work on a flexible schedule (including weekend shift work)

Set alert for similar jobsProcess Associate - Content Moderation - Tulu + English- role in Hyderabad, India
Genpact Logo

Company

Genpact

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 years

Locations

Hyderabad, Telangana, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Genpact Logo

Process Associate - Content Moderation - Kannada + English

Genpact

Hyderabad, Telangana, India

Posted: a year ago

We are looking for a candidate who can provide resolution to maintain standards of quality, review content and provide resolution based on prescribed guidelines. You should be able to recognize trends and patterns, as well as raise issues timely. Additionally, you will need to provide insights to help improve the support to the users. Excellent customer service is a must. Fluent in reading and writing in English and Kannada is required. Join us if you have effective probing skills, analyzing and understanding skills, problem-solving skills with a customer-centric approach. Flexibility to work on a flexible schedule, including weekend shift work, is needed.

Genpact Logo

Process Associate - Content Moderation - Punjabi + English-

Genpact

Hyderabad, Telangana, India

Posted: a year ago

We are looking for a candidate who can provide resolution to maintain standards of quality. You will review content and provide resolution based on prescribed guidelines. You should be able to recognize trends and patterns and raise issues timely. Your insights will help improve the support to the users. You should have a thorough understanding of process and policies and provide excellent customer service to our customers.

Genpact Logo

Process Associate - Content Moderation - Konkani + English

Genpact

Hyderabad, Telangana, India

Posted: a year ago

We are looking for a candidate who can provide resolution to maintain standards of quality, review content based on guidelines, recognize trends and patterns, and provide insights to improve support to our users. The candidate should have a thorough understanding of process and policies and must be fluent in English and Konkani. Freshers are welcome to apply. Strong problem-solving and customer service skills are required.

Genpact Logo

Process Associate - Content Moderation - Bengali + English

Genpact

Hyderabad, Telangana, India

Posted: a year ago

As a Process Associate in Content Moderation, you will be responsible for maintaining quality standards, reviewing and resolving content as per guidelines, identifying trends, and providing insights for user support. You must have good customer service skills, fluency in English & Bengali, and the ability to work flexible hours including weekends. This full-time, on-site opportunity at Genpact, Hyderabad requires a graduate with effective probing, problem-solving, and customer-centric skills.

Genpact Logo

Process Associate - Content Moderation - Chhattisgarhi + English

Genpact

Hyderabad, Telangana, India

Posted: a year ago

We are looking for a candidate who can provide resolution and maintain standards of quality. You will review content and provide resolution based on prescribed guidelines. You should be able to recognize trends and patterns and raise issues timely. Your insights will help improve our support to the users. It is important to have a thorough understanding of our process and policies. Excellent customer service is a must for this role.

Genpact Logo

Process Associate

Genpact

Hyderabad, Telangana, India

Posted: a year ago

As a Process Associate at Genpact in Hyderabad, Telangana, you will be responsible for making collection calls, resolving cash-related issues, handling cash applications, and reconciling orders. This full-time, on-site role requires a Bachelor's degree in Commerce, good English language skills, and strong interpersonal skills.