Product Manager
Springworks
Santa Monica, California, United States
JOB DESCRIPTION About Springworks At Springworks, we're on a mission to revolutionize the world of People Operations. With our innovative tools and products, we've already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years. But what sets us apart? Let us introduce you to our exciting product stack: SpringVerify: Our B2B background verification platform EngageWith: Spark vibrant cultures! Our recognition platform adds magic to work. Trivia: Fun remote team-building! Real-time games for strong bonds. SpringRole: Future-proof profiles! Blockchain-backed skill showcase. SpringRecruit: Find talent effortlessly! Free applicant tracking system. Albus: AI-powered workplace search and knowledge bot for companies Join us at Springworks and be part of the remote work revolution. Get ready to work, play, and thrive in an environment that's anything but ordinary! Role Overview We are looking for an experienced and dynamic Product Manager who is passionate about building products that will solve productivity in the workplace. They will be joining a very fast-paced engineering team that focuses on agile development. Their day-to-day collaboration would be with other product managers, the engineering and design teams. Our product culture encourages experimentation, shipping fast and learning sooner. This position will require high ownership and user empathy while managing accounts. Responsibilities Owning product scoping, timely feature development and analyzing the success of deployed features Drafting PRDs describing business cases, high-level use cases, technical requirements, success metrics, and ROI Managing in-app notifications with Customer.io - this involves running trigger-based campaigns, promotional notifications and more Review analytics daily to understand product growth, churn, utility, usage and doing RCA when anomalies are seen in trends Conducting user interviews, segmenting users and managing accounts to understand pain points and qualify them for product development Run competitor analyses, review their product flows and experiences and take inspiration to improve our product Designing low-fidelity wireframes, sketching out user flows and defining specs for designers Reviewing designs, grooming them for the engineering team and ensuring product is ready to go for development Work closely with engineering teams to deliver quick time-to-market and optimal resources Leveraging new AI technologies and understanding their significance on our product to improve the user experience of our ICP Collaborating with our machine learning and research team to identify improvements in the quality of workplace search results In 1 Month you will: Understand the product culture - product development, tech development, release cadency, etc. Review all product features, user journeys, emails, product copy, etc. and identify improvements Learn how to use Mixpanel and Customer.io for the context of Albus (prior experience is a plus) Ship small features and improvements to old features: draft PRD from scratch, work with the design team and send to the engineering team In 3 months you will: Scope out larger features and work elaborately with designers and engineers Ownership over features and platforms Manage Customer.io campaigns and review them in a regular cadence for optimizations Identify gaps in product and user experience Build relationships with users In 6 months you will: Conduct user interviews and identify + qualify product features Identify user pain points that can translate to product features Explore growth opportunities Maintain product backlog Roadmapping, forecasting, etc. for a specific pod - platform, feature, integrations, etc. Requirements Minimum 4 years of experience in end to end product management. Experience in building products, shipping features and working with agile teams Experience in B2B SaaS PM is a plus Understanding core principles of Product including but not limited to personas, JBTDs, KPIs, acceptance criteria and scoping out MVPs Strong communication to write product copy and collaborate with the marketing, design and engineering teams Solid technical background with understanding and/or hands-on experience in software development, AI and LLMs is a plus About Company / Benefits Work from anywhere effortlessly with our remote setup perk: Rs. 50,000 for furniture and headphones, plus an annual addition of Rs. 5,000. We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. We've got you covered from head to toe with our Health Insurance of 4 lahks per year. Unlimited free virtual doctor consultations with various specialties. Covers self + children + spouse. Say hello to endless possibilities with our learning and growth opportunities. We're here to fuel your curiosity and help you reach new heights. Take a breather and enjoy 30 annual paid leave days. It's time to relax, recharge, and make the most of your time off. Learning & Growth budget of ($300) the annual bonus of Rs. 10,000 on hitting learning targets Company outings to celebrate success together Reimbursement for a workation trip up to Rs 25,000 per year Lifestyle Allowance & Internet Reimbursement up to Rs 2000 per month towards food, OTT, health/fitness, Wi-Fi/ Internet etc. Claim anything in these categories, Only bill/payment receipt in your name should be enough. Join our remote team and experience the freedom and flexibility of asynchronous communication. Apply now! Know more about Springworks: Life at Springworks: https://www.springworks.in/blog/category/life-at-springworks/ Glassdoor Reviews: https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm More about Asynchronous Communication: https://www.springworks.in/blog/asynchronous-communication-remote-work/
