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ServiceNow

http://www.servicenow.com/

About

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. 
 

Active Jobs

33 Jobs

Category

Software Development

Headquarters

Santa Clara, California, United States

Recent jobs

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Associate ServiceNow Developer

ServiceNow

Chennai, Tamil Nadu, India

Posted: 21 hours ago

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Associate Software Development Engineer is an entry level subject matter expert, tasked with assisting with designing, developing, and testing software systems, modules, or applications for software enhancements and new products including cloud-based or internet-related tools. This role is accountable for assisting with for detailed design for certain modules/sub-systems, doing prototype for multi-vendor infrastructure, and showcasing it internally or externally to clients. This role designs and develops functionality in a micro-services environment working with APIs, telemetry data, and running ML/AI algorithms on it, working with both structured and unstructured data. What you'll be doing Key Responsibilities: 3+ years of hands-on experience with ServiceNow, including at least 2 years working with the CSM module. Implement and customize ServiceNow CSM applications to meet business requirements. Develop and customize ServiceNow Agents using Agent Builder and Virtual Agent technologies. Expertise in ServiceNow scripting (JavaScript, Glide API, etc.) and UI customizations. Experience with REST/SOAP API integrations with external systems. Configure and enhance case management, workflows, knowledge management, and customer service portals in ServiceNow CSM. Integrate ServiceNow CSM with other ITSM, CRM, and third-party applications. Ensure optimal performance, scalability, and security of ServiceNow CSM solutions. Design and develop ServiceNow virtual agents using custom scripts and configurations. Analyze business needs to develop agent workflows that improve efficiency and user interaction. Continuously enhance agent capabilities based on evolving business requirements. Work closely with cross-functional teams to gather requirements and develop appropriate solutions. Provide technical support and guidance to ensure smooth deployment and usage of ServiceNow applications. Troubleshoot and resolve ServiceNow platform-related issues. Exp: 3 - 4 Years Workplace type: Hybrid Working

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Software Engineer

ServiceNow

Hyderabad, Telangana, India

Posted: 7 months ago

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description What you get to do in this role:    Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Help design and implement new products and features while also enhancing the existing product suite   Qualifications To be successful in this role you have: 0-2+ years of experience with Java or a similar OO language Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Experience with any of the modern UI frameworks like Angular, React or Vue Analytical and design skills Working knowledge and ability to use tools to assist with daily tasks (IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)