As a Technical Support Engineer at Ericsson, you will configure, install and troubleshoot product environments, ensuring project tasks are completed within the defined parameters. Responsibilities include maintenance and optimization of Openstack processes, cloud platform event management, and designing/testing cloud and Linux environments. You should have a Bachelor's or Master's degree in computer science, UNIX/Linux knowledge, scripting skills, familiarity with virtualization/cloud platforms, networking knowledge, and understanding of network protocols. This is a full-time on-site opportunity in Bengaluru, Karnataka, India.
Join our Team
About this opportunity:
At Ericsson, we invite you to join us in the role of Developer. This integral position offers the chance to engage directly in the development and maintenance of our robust portfolio of products and services. As a Developer, you will immerse yourself in all aspects of development activities, traversing requirement analysis, system design, software design, integration, verification, tools design, product documentation, and more. Working in alignment with Ericsson's Product Development Principles, you will contribute to our thriving culture of innovation and constant improvement. To ensure clarity, we provide detailed position descriptions for each opportunity at stage 8 and 9, outlining specific responsibilities and domains.
What you will do
Technical Support Engineer is responsible for configure, installation and troubleshooting product environment and fulfil all the assigned project task and configuration activities within approved cost, time and quality frame.
- Take responsibility of the openstack process maintenance and continues optimization.
- Drive cloud platform event management, evaluating its dimension and impact and initiate the appropriate control action.
- Design and testing cloud environment and linux environment, provide reasonable solution.
You will bring
- Bachelor or master’s degree in computer science, information technology or related area
- Good knowledge in UNIX/Linux, familiar with the OS configuration.
- Competent in script programming, such as SHELL, Perl or Python, etc.
- Familiar with virtualization and cloud platforms (Openstack, Kubernetes, KVM, Docker) and networking knowledge, with installation and troubleshooting experience, remotely supported skills
- Solid understanding and hands-on knowledge of network protocols including IP, TCP, HTTP, etc.
- Being able to handle Ericsson propriety equipment and equipment from other vendors.
