Hello go-getter!

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs.

You’ll make an impact by:

• Accurate and timely execution of transactional services defined in the global product catalogue for internal customers in accordance with the company  regulations and guidelines. Receive customer calls and register notification in the CRM tool, Dispatch of Engineers, Upload Engineer Productive hours, Notification closure & NPS Survey.
• Performing the assigned tasks on a timely manner with highest standards of quality.
• Rigorous follow up and closure of pending queries/open topics with ownership.
• Complete reporting of handled activities on daily/weekly/monthly basis (as per requirements).
• Adherence to robust tracking mechanism on processed transactions on a daily basis.
• Flexible to work in shifts and during month ends.

You’ll win us over by:

• A University degree.
• Knowledge of ERP software (preferably SAP) and/or educational background in logistics.
• Ability to work in a team.
• Good communication and Customer service skills.