Job Title: Associate Engineer - IAM

Career Level - C1

Introduction to Role:
Join us at AstraZeneca, a world-leading Pharmaceutical company operating in over 100 countries, as an Associate Engineer. This role is a part of our large infrastructure support and maintenance function, spanning several continents. If you have basic knowledge of Windows Infrastructure and excellent communication skills, this could be the perfect opportunity for you. The key reason to join us? You'll leverage technology to impact patients and ultimately save lives!

Accountabilities:
As an Associate Engineer, you will be responsible for ensuring the availability and performance of the supported technology/platform services. Your duties will include initial triaging and remediation of all P1, P2, P3, and P4 incidents, escalating incidents from events to CC/SD on outage incidents, updating Knowledgebase articles, managing the incident queue, and working on Incidents, Changes, Service & Problem Requests. You will also be involved in ITIL Process and provide 24/7 support.

Essential Skills/Experience:
- Bachelor Degree or equivalent with 0-1 of Operational experience.
- Good communication skills.
- Flexibility to work in shifts on a rotational basis covering Americas, EMEA and ASIAPAC regions 24*7.
- A self-starter with high levels of drive, energy, resilience and a desire for professional excellence.
- Quick learner.
- Basic knowledge on infrastructure.
- Ability to learn IAM technologies.
- Knowledge on AD.
- Ability to write Emails.
- Good Communication skills to work with the Vendors, Application Users & Third party service providers.
- Knowledge in Powershell, VBscript or BASH shell scripting, Python, Linux script preferred.

- Diploma/Bachelor’s degree.
- Knowledge in Active Directory.
- Web development Html.
- Java.
- JavaScript.
- PowerShell.
- SNOW APIs.
- Ability to work effectively in a matrix organization.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca?
At AstraZeneca, we are disruptors in the industry and change lives through our work. Our work has a direct impact on patients, transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining cutting-edge science with leading digital technology platforms and data. We dare to lead, applying our problem-solving mindset to identify and tackle opportunities across the whole enterprise. Our spirit of experimentation is lived every day through our events like hackathons. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science. We optimise and revolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

Ready to make a difference? Apply now and join us in our mission to push the boundaries of science and discover and develop life-changing medicines!