Process Associate, Amazon Freight

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Join Amazon Freight to manage and scale the new Billing & Payments product strategy in Europe. Resolve invoice disputes, support shippers, and optimize operational processes for enhanced efficiency and productivity.

DESCRIPTION

Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon’s newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight.

Amazon Freight (Amazon's external facing Freight service) is hiring a Product Manager to define the product strategy for Billing & Payments in Europe and achieve a truly exception shipper experience. Join us in building the next big thing for Amazon.

Basic qualifications

Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics, banking, commerce
Experience with Excel
Atleast 1 year work experience
Experience in FinOps process/billing & payments process/banking/fraud detection processes

Key job responsibilities
Primary Responsibilities, include but not limited to:
· Responsible for implementation on new and existing SOPs
· Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
· Support shippers by researching on invoice disputes and providing resolutions with SLA
· Support enterprise shippers through tickets and escalations
· Reconcile invoices and manage credit notes for effective cashflow and transactions

About the team
We are Amazon’s middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe. We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

- Experience with Excel
- Experience with SQL
- B2 level of English
- High School Diploma

PREFERRED QUALIFICATIONS

- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- SQL

Set alert for similar jobsProcess Associate, Amazon Freight role in Hyderabad, India

Company

Amazon

Job Posted

3 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

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