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Operations Intern

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The Operations Intern at TravClan will manage end-to-end booking operations, ensure customer satisfaction, handle on-ground activities, increase GMV, and process bookings on time. The role offers high growth prospects, a monthly stipend of Rs. 15000, certification, and potential for a Letter of Recommendation or PPO with a CTC of 5 to 7 LPA upon exceptional performance. Work directly with a passionate team and owners/managers in an environment that values ownership and great culture without hierarchy or politics. Full-time on-site opportunity in New Delhi, India for a duration of 2/3 months.

Profile Overview:

Operations at TravClan is a key role that focuses on managing end to end booking operations across products while ensuring customer delight. Handling on ground operations, increasing GMV & processing bookings on time falls under few high priority activities undertaken in Operations.

 

Growth Prospects:    

Stipend Rs.15000 per month + Certificate on successful completion of internship. 

Letter of Recommendation or PPO on delivering exceptional results with CTC ranging between 5 to 7 LPA.

Perks: Informal dress code, Free snacks & beverages

 

Whats on Offer:
 

Work with a young & passionate team to excel and make an impact 

Work directly with the Owners/Manager 

Super passionate team with deep conviction which has stayed together during covid.

Very high ownership role in a fast paced environment 

Great Culture -> No hierarchy / politics nonsense guaranteed!

 

What do we value?  

We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.

We dream big, yet we start small and start quickly. We are not deterred by the 

extra effort needed to relentlessly execute, iterate, execute to realize our dreams.

We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important. 

We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth. 

We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together. 

 

What we are looking for: 
Roles & Responsibilities:

Handling all bookings and business operations related work

Closely working with the suppliers in ensuring timely revert on queries & smooth post booking operations such as booking confirmations, sharing vouchers etc.

Ensuring timely payments to suppliers and deliveries to customers. 

Effectively managing feedback and escalations from customers and vendors.

Ensuring customer delight

Regular and timely completion of agent KYC

 

Desired Candidate Profile

Ethical, hardworking, and 'passionate about startups' mindset

Is available for a full time internship.

Can start the internship immediately.

Is available for a duration of 2/ 3 months.

Has relevant skills and interests.

Willing to learn more

Set alert for similar jobsOperations Intern role in New Delhi, India
TravClan Logo

Company

TravClan

Job Posted

7 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Operations

Locations

New Delhi, Delhi, India

Qualification

Bachelor, Diploma, or Undergraduate

Applicants

70 applicants

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