Profile Overview:
Operations at TravClan is a key role that focuses on managing end to end booking operations across products while ensuring customer delight. Handling on ground operations, increasing GMV & processing bookings on time falls under few high priority activities undertaken in Operations.
Growth Prospects:
Stipend Rs.15000 per month + Certificate on successful completion of internship.
Letter of Recommendation or PPO on delivering exceptional results with CTC ranging between 5 to 7 LPA.
Perks: Informal dress code, Free snacks & beverages
Whats on Offer:
Work with a young & passionate team to excel and make an impact
Work directly with the Owners/Manager
Super passionate team with deep conviction which has stayed together during covid.
Very high ownership role in a fast paced environment
Great Culture -> No hierarchy / politics nonsense guaranteed!
What do we value?
We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.
We dream big, yet we start small and start quickly. We are not deterred by the
extra effort needed to relentlessly execute, iterate, execute to realize our dreams.
We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important.
We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth.
We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together.
What we are looking for:
Roles & Responsibilities:
Handling all bookings and business operations related work
Closely working with the suppliers in ensuring timely revert on queries & smooth post booking operations such as booking confirmations, sharing vouchers etc.
Ensuring timely payments to suppliers and deliveries to customers.
Effectively managing feedback and escalations from customers and vendors.
Ensuring customer delight
Regular and timely completion of agent KYC
Desired Candidate Profile
Ethical, hardworking, and 'passionate about startups' mindset
Is available for a full time internship.
Can start the internship immediately.
Is available for a duration of 2/ 3 months.
Has relevant skills and interests.
Willing to learn more