Senior Sales Manager (CASA)
IDFC FIRST Bank
Bengaluru, Karnataka, India
We are hiring a Senior Sales Manager (CASA) for our Retail Liabilities department at Branch Banking. The role is based in Bangalore, Mysore, Mangalore, Belgaum, or Udupi. Your responsibilities include mentoring a team, identifying prospects, activating clients on digital platforms, resolving customer queries, and ensuring customer satisfaction. You will also be responsible for maintaining staffing levels, providing product knowledge, and recommending process changes for improved service efficiency. Additionally, you will conduct activities to acquire high-quality customers and collaborate with other team members. As a leader, you will attract and retain talent, monitor key employee metrics, and enable teams to achieve growth targets.