The Job logo

What

Where

Technical Lead

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi
As a Technical Lead at Emerson, you will manage cross-functional teams implementing products for the Oil and Gas industry, troubleshoot customer issues, review design specifications, and lead testing efforts. Your role involves coordinating technical resources, documenting business processes, and providing support. Strong analytical, communication, decision-making skills, and experience in software development are required.

Job description 

In This Role, Your Responsibilities Will Be:
• Develop, manage, and implement deliverables of our cross-functional teams that are focused on implementing our products for the Oil and Gas industry. Managing existing implementations and conducting internal R&D initiatives.
• Excellent analytical skills for troubleshooting customers’ requests/issues.
• Deep commitment to quality, self-improvement and team-oriented development.
• Review technical design specifications.
• Participate in functional, regression and performance testing.
• Issue triage and tracking.
• Coordinate between teams of technical resources and business stakeholders and have a thorough understanding of the technologies, systems, and processes that will be used in achieving project objectives.
• Place emphasis on executing on time, on budget and with high customer satisfaction.
• Gather and document client business processes and requirements
• Make recommendations and changes in order to improve and support business activities.
• Interact with different client groups to provide technical support.
• Assist teams with the planning and design of business processes and systems.
• Excellent knowledge of company’s business procedures and objectives.
• Demonstrate superior collaboration and problem solving skills.
• Organization, good judgment, communication skills, analytical skills, excellent written and verbal communication, and decision-making skills.
• Write user documentation as needed.
• Organize and perform client training sessions (formal and informal)
• Post-go live support
Who You Are:
You are ready to act on challenges. You can Identifies and seizes new opportunities. You are persisting in accomplishing objectives despite obstacles and setbacks. You gave a track record of exceeding goals successfully. You push yourself and helps others achieve results.


For This Role, You Will Need:
• Minimum 3 to 10 years' experience in software development
• BA/BS degree in Business, Engineering, Computer Science or technical equivalent
• Knowledge of internet-based systems including experience developing web based applications.
• 5+ years of C# development experience, plus at least 1 year with ASP.NET. Exposure to development of Windows Services, WCF services or WEB API is a plus.
• Understanding of the Microsoft .NET Framework. Development experience with HTML, CSS, JavaScript, jQuery, XML/JSON and/or other programming languages and tools. Exposure to MVC, WPF, Entity Framework, JavaScript Frameworks, Java/J2EE or log4net is a plus.
• Development and administration experience in SQL Server 2012 or later. Understanding of TSQL, stored procedure design and database performance optimization (table indexing, query optimization, etc.). Additionally, experience with Oracle and/or other relational database management systems is a plus. Experience with NoSQL databases like MongoDB is also a plus.
• Knowledge of administering and configuring Windows Internet Information Services (IIS). Experience with Windows MSMQ, Active Directory / ADAM / ADLDS / LDAP is a plus.
• Experience with Business Intelligence and report designing tools such as Crystal Reports and/or Microsoft SSRS.
• Experience with developing custom interfaces between software solutions using one or more of the following is desirable: Web API / Web Services, Microsoft SSIS, OLEDB, XML, PIDEX, CSV or Excel. Exposure to SCADA, OSI PI and other historians is a plus.
Preferred Qualifications that Set You Apart:
• Experience with project lifecycles from requirements to support transition.
• Strong communication, presentation and collaboration skills.
• Attention to detail and exemplary organizational skills.
• Oil & Gas experience.
• Visio and Access experience, a plus.
• Intermediate to Expert in MS Excel, MS Word, MS PowerPoint.
• Good balance of technical knowledge and business acumen to help the team capture, evaluate, analyze and deliver on business needs.
• Experience with new product development and release cycles in a Professional Services/Technology Solutions environment a plus, as is experience with distributed and overseas teams.
 

Set alert for similar jobsTechnical Lead role in Hyderabad, India
Emerson Logo

Company

Emerson

Job Posted

4 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Software Engineering

Locations

Hyderabad, Telangana, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

Related Jobs

Wipro Logo

Technical Lead

Wipro

Hyderabad, Telangana, India

Posted: a year ago

Role Purpose The purpose of the role is to support process delivery byensuring daily performance of the Production Specialists, resolvetechnical escalations and develop technical capability within theProduction Specialists.  Do Oversee and support process by reviewing daily transactionson performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters byproviding technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolveall client queries Resolve client queries as per the SLA’s defined in thecontract Develop understanding of process/ product for the team membersto facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends toprevent future problems Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution Ensure all product information and disclosures are given toclients before and after the call/email requests Avoids legal challenges by monitoring compliance with serviceagreements   Handle technical escalations through effective diagnosis andtroubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLAand quality requirements If unable to resolve the issues, timely escalate the issues toTA & SES Provide product support and resolution to clients by performinga question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteousand professional manner Offer alternative solutions to clients (where appropriate) withthe objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messagesappropriate to listeners and situations Follow up and make scheduled call backs to customers to recordfeedback and ensure compliance to contract SLA’s   Build people capability to ensure operational excellence andmaintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technicalknowledge Collate trainings to be conducted as triage to bridge the skillgaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products forproduction specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with productfeatures, changes and updates Enroll in product specific and any other trainings per clientrequirements/recommendations Identify and document most common problems and recommendappropriate resolutions to the team Update job knowledge by participating in self learningopportunities and maintaining personal networks   Stakeholder Interaction   Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Team Leaders Performance review HR Hiring and employee engagement and retention TA, SEs Escalation and issue resolution Production Specialist Training, issue escalation/ resolution External Client Query Resolution     Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Knowledge – Knowledge of assigned process, tools andsystems – Competent   Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell. Expert Applies the competency in all situations and is serves as a guide toothers as well. Master Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization.   Behavioral Competencies Domain Knowledge Collaborative working Problem solving and decision making Attention to Detail Execution Excellence Stakeholder Management Client (Internal) Centricity Effective Communication   Deliver No. Performance Parameter Measure 1. Process No. of cases resolved per day, compliance to process and qualitystandards, meeting process level SLAs, Pulse score, Customer feedback,NSAT/ ESAT 2. Team Management Productivity, efficiency, absenteeism 3. Capability development Triages completed, Technical Test performance

Wipro Logo

Technical Lead

Wipro

Hyderabad, Telangana, India

Posted: a year ago

Job Description Minimum of 8-10 years on experience in IT industry with minimum 5 years? experience as GIS Technical Lead.   Skillsets �         Worked at client site in at least in 4 GIS implementation projects as GIS Technical Lead �         Experience in working with client enterprise architect to understand enterprise architecture principles relevant to the client and developing solution by adhering to these principles �         Experience in developing technical design based on requirements and functional design �         Significant experience in working with non-functional requirements and incorporating those into solution �         Significant experience in building integration (both file based and web-service based) with other systems �         Hands on experience in ArcGIS FieldMaps, WebApp Builder or Experience Builder �         Hands on experience in data migration for spatial data using tools like FME �         Experience in identifying performance issues and resolving those �         Experience in developing infrastructure and deployment for ArcGIS �         Experience in installation and set-up process for ArcGIS �         Very good client interacting skills, communication and presentation skills   Responsibilities �         Analyse the business requirements �         Document Solution design and Technical Specification �         Develop, Upgrade and configuration of GIS solution