Resource-Management Resource-Management Assistant Manager
KPMG
Kolkata, West Bengal, India
JOB DESCRIPTION Equal emp loyment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. RESPONSIBILITIES Roles & Responsibilities Tracking and addressing business requirements within required timeline Bench management Day to day follow up and coordination with different teams (including business & support) to ensure timely flow of MIS Responsible for preparation & maintenance of the MIS Reports on Daily, Weekly, & Monthly metrics Thorough, diligent and executing the tasks with a high level of accuracy Should be able to re-cut data into various meaningful reports Excellent in MS Excel (Hlookup, Vlookup, lookup, Pivot Table & Pivot Table Chart, Forms, If/else statements, data validation & Scenarios) Prompt reporting and reply to mails Time management and Proactive Approach Conduct deep dive analysis to uncover trends Provide analytical support to Business Unit reviews Collaborating with other RM's to close open requirements Lead efforts in creation of standard operating procedures (S.O.P.’s) and other documentations Strong analytical skills required including a thorough understanding of how to interpret business needs and translate them into application and operational requirement Excellent written and verbal communication Analyzing MIS report to provide feedback Assist reporting manager in designing of business reporting templates/dashboards etc. and automation of reporting requirement. Assist in creation of reports as required by business and support teams. Regular monitoring of budget vs actual and reporting of exceptions. Conducting variance analysis for the same for implementing corrective actions. Contribute to the development of a corporate culture which encourages dialogue, support for individuals, openness to new ideas and the ability of each individual in the organization to achieve professional and personal fulfillment. Acts as a point of escalation for all priority issues & provide effective solutions both within the team and for all external customers within the Business. Support to the team’s for execution of assigned tasks and behaviors within the billing process such that KPIs, and SLAs are always met and often exceeded THE INDIVIDUAL Excellent working knowledge of excel (mandatory) Good Communication (Written & Verbal) Good stakeholder management (onshore & offshore) Ability to Design Dashboards on multiple platforms. Ability to handle large datasets and proven ability to align data needs to business strategies. Strong understanding of the data design and their relations to enable reporting and analytics QUALIFICATIONS Grad/Post Grad
