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Product Specialist Intern

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Join as a Product Specialist Intern at CloudSEK, offering proactive individuals a chance to make an impact in the cyber security field. As the first point of contact for clients, you will troubleshoot issues, document solutions, and stay updated on tech developments. This 3-month internship in Bengaluru requires B.Tech final year students with excellent communication skills and problem-solving capabilities.

ABOUT THE ROLE

We are looking for Product Specialist Interns who are proactive and passionate about making an impact. If you have an interest in the cyber security world & have a flair for client communication and understanding of consumer behaviour, we’d like to meet you.

Responsibilities:

  • Be the first point of contact for all the clients operating for any and all matters specific to their accounts and product.
  • Constantly assist customers through various modes of communication (email, phone, online presentations, screen-share) to troubleshoot their concerns related to the product.
  • Document all issues identified and recommend solutions.
  • Assume ownership of an issue raised, aim to get issues resolved effectively from the respective team. 
  • Track process compliance
  • Keep up to date with the latest security and technology developments.
  • Internship duration - 3 months

Skills & Qualifications:

  • B.Tech Final Year Engineering students with excellent verbal and written communication skills
  • Possess problem-solving capabilities and eagerness to learn new technologies/skills.
  • Self-motivated and able to thrive in a start-up culture
  • Knowledge of CRM software and MS Office is an added advantage
  • Knowledge in Cyber Security Domain - good to have
Set alert for similar jobsProduct Specialist Intern role in Bengaluru, India
CloudSEK Logo

Company

CloudSEK

Job Posted

10 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Product Development

Locations

Bengaluru, Karnataka, India

Qualification

Undergraduate

Applicants

Be an early applicant

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