The Job logo

What

Where

Salesforce Analyst

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Smart SummaryPowered by Roshi
The Salesforce Analyst will manage the day-to-day functionality of Salesforce, ensuring high quality support and continuous improvement of the system. They will work cross-functionally with stakeholders to optimize system processes and drive efficiency. The role is based in Hyderabad or Bengaluru, India, and falls under the category of undefined with a requirement of 3-7 years of experience. It's a full-time, on-site opportunity at Google.
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in Salesforce.
Preferred qualifications:
  • Experience in SaaS HR system configuration.
     
  • Ability to work across geographies and different regulatory environments.
     
  • Ability to analyze and understand complex problems and their resulting dependencies.
     
  • Excellent attention to detail, time management and multitasking skills.
     
About the job

In this role, you will use technology to streamline and drive processes that are essential to keeping our organization operating. You will make our processes and systems better, faster and more efficient.
 

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Responsibilities
  • Manage the day-to-day functionality of Salesforce. Be responsible for high quality support and continuous improvement of the system.
  • Manage specific system processes, including configuration, requirements gathering, documentation, testing, and security, with cooperation and communication with relevant stakeholders (e.g., Finance, Legal, HR Business Partners, Staffing, Corporate Engineering).
  • Understand product and the global business processes to predict the downstream implications of issues and system changes.
  • Provide resolution of user inquiries, questions, and problems, auditing of process data, analysis and resolution of problems and special cases, training and communication with operations, Human Resources (HR) Business Partners and other stakeholders.
  • Work with vendor customer support team to resolve all escalations that cannot be resolved by Product Analyst team.
Set alert for similar jobsSalesforce Analyst role in Hyderabad, India or Bengaluru, India
Google Logo

Company

Google

Job Posted

7 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 Years

Category

Corporate

Locations

Hyderabad, Telangana, India

Bengaluru, Karnataka, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Google Logo

Salesforce Analyst

Google

Hyderabad, Telangana, India

Posted: 8 months ago

As a Salesforce Analyst at Google, you will need a Bachelor's degree with 2 years of Salesforce experience. The role involves configuring SaaS HR systems, analyzing complex problems, and working across different geographies.

Google Logo

Business Systems Analyst, Data Works

Google

Hyderabad, Telangana, India

Posted: a year ago

Minimum qualifications: 10 years of experience in architecting, and implementing full-scale master data management and data warehouse systems. Experience with SQL Pipelines, Data Analytics, Data Visualization from solution design. Experience working with web-scale databases, Columnar/NoSQL technology, API frameworks, and SQL. Experience managing project and creating Software Development Lifecycle (SDLC) artifacts. Preferred qualifications: Experience working with advanced analytics solutions, including machine learning and statistical analytics. Experience with third-party Enterprise Resource Planning (ERP) applications within Finance, Supply Chain, HR, Marketing etc. Understanding of one or more data management practices such as Data Integration, Data Security, Metadata Management, Data Governance and Data Quality. About the job At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently. With your technical expertise, you build business applications and influence the design of features that improve the reliability of our applications and systems. You also define the scope of technical projects and oversee execution. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Drive projects to deliver data management and solutions for our partners across Google. Lead data projects, including gathering requirements, performing analysis, solution design, and ensuring delivery of solution. Partner with teams to understand business processes and reporting needs and gaps. Lead team members in producing functional solution proposals and reviewing technical design. Perform data analysis to support user requests and project internal needs. Integrate third-party products into internal systems and processes.