Job description 

Responsibilities:
 
•    Provide hands on technical support related to the overall health and maintenance of the Windows operating environments in support of 24/7 operations
•    Ability to decompose complex problems to ensure timely and accurate resolution of system anomalies before they impact operations.
•    Performance and capacity management of the server environment
•    Design and execute disaster recovery plans
•    Backup and recovery of the server environment
 
Skills and Qualifications:

•    Bachelor's degree or equivalent combination of education and experience
•    Good Knowledge of CLoud Technologies (AWS, Azure).

. Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers.
•    Experience with configuration management tools (Ansible)
•    Scripting or programming experience (Python, Shell Scripting, …)
•    Be accountable, take ownership and strong focus on customer satisfaction
•    Ability to work well on a team as well as individually (be a team player!)
•    Excellent written and verbal communication skills
•    Ability to work under pressure
•    Ability to prioritize and manage time efficiently
•    Scripting or programming experience (PowerShell)
•    ITIL Foundation V3 certified is an asset
•    Good Knowledge of Cloud Technologies i.e, AWS / Azure.
•    Experience on Configuration /management of Elastic Load Balancers, auto-scaling, Virtual Private Cloud, Routing, cloud database, IAM, ACM and SSM.
•    Should have knowledge of Virtualization administration/configuration including HA/DR
•    Should apply Networking principles: TCP/IP, Routers, Firewalls, Switches, Load Balancers, VPNs
•    Experience in managing the instances of the cloud infrastructure services and the multiple cloud servers.
 
Personal Skills:
 
•    Demonstrate aptitude and willingness to learn
•    Enthusiastic individual with a passion for people, business and communication
•    Highly motivated and eager to work with new technologies
•    Must be self-starter and proactive, able and willing to learn with minimal supervision, and question things that don’t make sense
•    Good interpersonal skills with ability to work under pressure
•    Excellent English communication skills both written and spoken are a must
•    Be accountable, take ownership and strong focus on customer satisfaction
•    Ability to work well on a team as well as individually (be a team player!)
•    Excellent written and verbal communication skills
•    Ability to work under pressure
•    Ability to prioritize and manage time efficiently