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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now! 

What you'll do

Deploy and maintain the Success Factors SPM network infrastructure to include routers, switches, firewalls and other network devices.

Review existing processes and recommend changes or institute new processes as necessary, including the areas of monitoring, upgrades, and tuning.

Participate in application customization discussions and technical implementations as it pertains to network engineering.

Management of both remote-access and site-to-site VPN tunnels in a Palo Alto / Cisco environment.

Debugging and troubleshooting of any IPsec/network related issues VPN access.

Working directly with customers to assist their network teams in establishing connectivity.

Monitoring and management of Palo Alto Networks IPS devices.

Generate high-quality project documentation, such as architecture designs, implementation plans, design documents, test plans, etc.

Provide documentation, training and technical escalation applicable for day-to-day administration and change requests for network configuration.

Document maintenance activities, failure analysis results, incident reports, penetration analysis, audit results and activities related to management of small-scale projects.

Provide technical escalation and be on call during designated periods.

Work with engineering on release management and testing within a SaaS environment.

Diagnose, as appropriate, complex systems issues with multiple influencing factors which may require interaction with vendors to resolve problems.

Ability to work in a highly collaborative team environment as well as being productive and accountable independently.

What you bring

1- 2 years experience designing, deploying and maintaining large data center environments.

Experience in a SaaS production environment.

Experience with external monitoring tools such as Thousand Eyes or similar.

Experience with internal monitoring tools such as Solarwinds, Nagios, etc.

Good knowledge of LAN/WAN technologies.

Good knowledge of TCP and UDP protocols.

Good knowledge of BGP, OSPF and EIGRP.

Good knowledge of STP.

Knowledge of network access control on Cisco devices preferred.

Experience in cable management techniques desired

Experience supporting wide area networks with emphasis on IPSec, VPN and MPLS transport preferred.

Experience with Cisco IOS, IOS-XR and NX-OS preferred.

Familiarity with administration of network services (DNS, NTP, AAA servers, etc) is desirable.

Experience working in a load balanced environment is desirable.

Experience with F5 BigIP a plus.

Experience with automation tools a plus.