Associate Solution Support Engineer

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As an Associate Solution Support Engineer at SAP, you will provide timely resolution for complex software issues related to the Ariba product area. You will demonstrate strong customer service skills, work with 3rd party vendors, and have in-depth knowledge of cloud technologies. This on-site full-time opportunity in Bengaluru, Karnataka, India, requires 0-3 years of experience and a background in engineering.

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you'll do

The primary function of the Technical Support Engineer in Critical Incident Support is to provide dependable and timely resolution for complex software issues related to the Ariba product area. The Engineer also possesses a strong focus on customer service and communication that results in an exceptional user experience and also uses the knowledge interfaces with 3rd party vendors and internal technical teams to drive issues to resolution.
In-depth understanding of cloud technologies and related aspects of life cycle management.
Demonstrates competency with the full suite of SAP Ariba Solutions, understanding and proficiency of procurement business process and integration topics. Build partnerships with customers to proactively deliver expertise and improve customer value of SAP Ariba solutions
Provide on-call support during weekends as required by a rotational schedule

What you bring

An understanding of object-oriented methodologies and programming in Java.
Knowledge in Ariba Procurement / Ariba SLP / Ariba Integration flows will be an added advantage
Education: Graduation / Post Graduation from reputed colleges/universities. Engineering background Experience: 0-3 Years of experience

Set alert for similar jobsAssociate Solution Support Engineer role in Bengaluru, India

Company

SAP

Job Posted

7 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

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