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Associate Revenue Optimization Data Analyst

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Join as an Associate Revenue Optimization Data Analyst resolving client business issues directly, contributing to system forecasts quality, and client retention. Work in a pressurized team environment with meticulous attention to detail. Gain a basic understanding of IDeaS products and processes, resolve client issues, interact with internal teams, execute data analysis procedures, and escalate complex problems. This full-time, on-site opportunity requires a Bachelor or Master's degree with 0-2 years of experience, located in Pune, Maharashtra, India.

Job description 

Now we just need you!

In this position you will be responsible for resolving basic client business and decision issues directly with the client via portal. You will contribute to the quality of the system forecasts and decisions, thereby to client retention.
Each team member in this position must consistently demonstrate their ability to flourish in a highly pressurized team environment whilst maintaining a flexible attitude and meticulous attention to detail to the work assigned.

What you’ll be doing...

  • Gain a basic understanding of IDeaS products and processes in relation to the hospitality business
    • Resolve basic Business or Decision issues for the client including questions on business practices, system configuration, system usage and monitoring
    • Ensure portal issues, entered as cases, case activities or tasks in Salesforce are resolved accurately within pre-defined resolution timeframes and details entered in Salesforce
    • Communicate with clients via the appropriate method
    • Interact with and support the internal clients like Client Relationship Manager, Project Managers, Quality Assurance, Research and other teams
    • Ensure timely identification of issues and appropriate escalations to the senior ROA member
    • Assist in special departmental projects

What you’ll bring to us…

  • Acquire Technical Skills to qualify for Sr. Associate Revenue Optimization Data Analyst certifications
    • Execute special procedures to create structured data analysis or ad-hoc reports for IDeaS clients.
  • BE / B. Sc / M.Sc. or a degree in science with Mathematics or Statistics as one of the main subjects
    • Analytical approach to identification and resolution of complex problems.
Set alert for similar jobsAssociate Revenue Optimization Data Analyst role in Pune, India
SAS Logo

Company

SAS

Job Posted

9 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Technology

Locations

Pune, Maharashtra, India

Qualification

Bachelor or Master

Applicants

Be an early applicant

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