Staff UX Designer
Walmart
Bengaluru, Karnataka, India
What you'll do... As a Design Lead for the Platforms Team, you will lead design for Walmart’s internal Developer Experience portal and closely work with product management, engineering, and customers. What you'll do: Design Research : Requires knowledge of: Principles of research; Best practices of qualitative and quantitative research; Data analysis techniques; Techniques to detect gaps in information; Legal risks, factual errors, and breaches of codes of conduct involving the use of research material; Organizational research requirements; Success metrics for research projects; Purpose of research and how it will be used; Values, limitations, and risks of sources and social networks for research purposes; Emerging methods for obtaining relevant information. To independently propose hypotheses for research. Provide inputs to modify research approaches and execution plans. Guides research processes with inputs regarding type, quality, and quantity of data and information to be collected. Verifies the reliability and accuracy of the information through detailed checks. Detects any gaps in information uncovered and removes unreliable information. Clarifies and resolves inconsistencies in the data of research projects. Analyzes and interprets relevant data for results and important insights. Translates research insights and metrics, including research from other sources, into actionable recommendations that inform design and business strategies. Usability Testing and Iteration: Requires knowledge of: User profiles; Testing scenarios; Documentation; Test plans To perform testing against a design specification. Assists in the development of a set of specific suites of tests and the goals for each test. Works with customers to develop test scenarios and conducts acceptance tests on user stories. Participates in a specific user acceptance testing process. Records and stores test cases, associated input data, operations, and expected results. Managing Functional Partnerships : Requires knowledge of: Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Stakeholder engagement techniques; Stakeholder management effectiveness tools and methods; Fluency in many specialized business vernacular; Deep understanding of diverse markets to deliver customer and business value; adapt style and best practices to accommodate cultural differences. To build, maintain and enhance effective internal and external partnerships; clearly draft valuable information and seek input. Influence technical outcomes and assist in communicating shared goals with diverse groups and parties by linking their interests to that of the business. Identify and address additional partner technical needs and educate them on value creation. Communicate with other individuals or teams to solve shared business problems cooperatively. Consults regularly with leaders of business unit(s), serve to advise on business strategy decisions . Bring ideas and technical solutions proactively to the business partners and stakeholders. Influencing and Building Stakeholder Consensus : Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate articulately and concisely in stakeholder meetings involving multiple teams. Convey complex information and address ambiguity for robust technology development. Build productive, collaborative relationships with stakeholders. Influence team and stakeholders to take meaningful action with sound recommendations. Independently prepare clear, concise, logically structured and meaningful reports/material based on facts. Seek and provide constructive feedback, anticipate needs/questions, respond appropriately. Interaction Design: Requires knowledge of: User-centered design principles; Native mobile conventions and capabilities (for example, Apple's Human Interface Guidelines for iOS, Google's Android design patterns); Information hierarchy principles; Task analysis; System design processes. Interaction patterns and templates. To define and documents design details through process flows, site maps, wireframes, and functional specifications in multiple formats. Provides suggestions to create and define interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases, more complex data exchanges, and complete error conditions and contribute to the pattern library. Visual Design: Requires knowledge of: User-centered design principles; Native mobile conventions and capabilities (for example, Apple's Human Interface Guidelines for iOS, Google's Android design patterns); Templates and style guides; Design tools. To define and documents design details at a system level with accurate design specifications (for example, position, padding, font size) in multiple formats. Leads visual quality assurance against a design specification and rapidly prioritizes and solves issues. Creates and defines templates and style guides to design consistent and scalable design solutions at the system level. Prototyping : Requires knowledge of: Prototyping disciplines, tools, and techniques within target environments; User-centered design principles; Information hierarchy and design principles, task analysis, and system design processes. To adhere to and use interaction patterns and templates to design prototypes that account for primary and secondary use cases, complex data exchanges, and error conditions and contribute to the pattern library. Driving Customer/Client Needs : Requires knowledge of: Customer and business problems; Dependencies and impacts on product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques. To build and maintain customer relations to understand customer requirements/problems. Creates customer journey touchpoints to anticipate product enhancements by pre-empting gaps/risks in the product experience. Simplifies and improves processes to reduce turnaround times, increase effectiveness, and drive customer delight. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and costeffectiveness; and participating in and supporting community outreach events. Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Embrace Change - Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working. Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omnimerchant mindset and the EDLP and EDLC business models to all plans. Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy. Focus on our Associates - Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs. Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Focus on our Associates - Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments. What you'll bring: 10-12 Years experience in UX Design Developer Platform, DevOps, CI/CD
