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Customer Service Associate - Digital Marketing

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Join Accenture's Marketing Operations team to lead the managed services arm, activate best brand experiences, deliver breakthrough marketing-led growth, and boost clients' marketing efficiency and effectiveness. Looking for passionate leaders in Marketing Operations with expertise in digital marketing. Role involves understanding and assisting clients in marketing their products through digital technologies and popular tools like Adobe Creative Suite, Workfront, HTML, Javascript, Atlassian Jira, etc. Focus on Campaign Management, evaluation, and analyzing the effectiveness of marketing campaigns for clients. Requires proficiency in digital marketing, email marketing, Salesforce Marketing Cloud, Salesforce CRM, Google DV360, and Responsys.

What would you do?

Be a part of the Marketing Operations team that is leading the managed services arm of Accenture. We power our client’s business through the integration of insights, data, and technology. We are focused on activating and scaling the best brand experiences, to deliver breakthrough marketing-led growth, cost-effectively, across all digital consumer touchpoints and channels. The value we bring to clients boosts their marketing efficiency and effectiveness that powers their growth. We’re looking to hire passionate and innovative leaders in Marketing Operations with deep domain expertise in digital marketing and delivering cutting edge marketing services across a range of clients and industries, bringing with them strong operations acumen and transformative leadership. You will be working as a part of the Digital Marketing team to understand and help clients market their products or services using digital technologies, mainly on the internet, but also including mobile phone apps, display advertising, e-commerce/online shopping website, and any other digital medium. The team also leverages popular tools such as Adobe Creative Suite, Workfront Work Management Software, HTML, Javascript, Atlassian Jira, etc. Campaign Management focuses on planning, executing, tracking and analysis of direct marketing campaigns. The team is responsible for the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. The team is accountable for analyzing the effectiveness of marketing campaigns using ROI calculations. The role may require for you to have a good understanding of digital marketing, email marketing and technologies like Salesforce Marketing Cloud, Salesforce CRM, Salesforce Automation studio, Google DV360 and Responsys.

What are we looking for?

•Adaptable and flexible •Agility for quick learning •Ability to work well in a team •Commitment to quality •Written and verbal communication Proficiency in oral and written communication.

Roles and Responsibilities:

•In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work •

 

Qualifications

Any Graduation

Set alert for similar jobsCustomer Service Associate - Digital Marketing role in Chennai, India
Accenture Logo

Company

Accenture

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

Category

Customer Support

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

Be an early applicant

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