Job description 

What you’ll do:

As a Specialist you own end-to-end delivery of specific business processes related work streams within your team

Collaborate with project lead to understand & scope project requirements and estimate the effort.

Conduct secondary research to identify different software’ by different vendors.

Conduct research for escalations (root cause identification, process changes needed)

Drive problem solving meetings within the team to improve processes through analytic approaches, see “so what” and, develop thorough, straightforward recommendations.

Develop processes to support the growing vendor base, to effectively deliver multiple requests and demonstrate measurable business impact thereof.

Apply lean product principles in your day-to-day problem solving and drive knowledge sharing sessions.

Engage with stakeholders through targeted, crisp and timely communication.

Here is a sample of some initiatives you would work on:

Research on vendor requests (new additions, mergers & acquisitions, etc.) and perform category alignment to enable review collection process.

Identify and innovate improvements in vendor request processes (i.e. data sources, technology, processes) to increase productivity per associate.

Track software categories and accordingly setup new categories/markets

What you’ll need:

Master’s/MBA degree OR graduation in engineering and exposure in Digital Products space

Overall 2+ years of relevant industry experience in Tech/IT industry, Research or Consulting

Sound understanding of complex technology products & able to comfortably learn about new ones.

Proficient with conducting secondary research.

Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering high quality deliverables.

Excellent attention to detail, including ability to identify, dig into, and remedy errors.

Strong Microsoft Office expertise – Advanced Excel, PowerPoint

Strong communication and collaboration skills; be a self-starter who can anticipate business needs and fulfill them in a proactive manner.

Proficient in multitasking; Experience working in an international environment calendaring amongst different WW time zones.